FAQs: Technical and Security Requirements
Is MERFi secure?
Yes, the MERFi platform is HIPAA compliant and features robust security measures. Check the MERFi support hub for a detailed security overview: https://certifiedlanguages.com/support-hub/key-security-features/.
What are the minimum system requirements for a session?
Minimum System Requirements
- Memory (RAM): 4 GB
- Bandwidth: 500 Kbps up / 800 Kbps down for 2-person video calls; 500 Kbps up / 1.2 Kbps down for 3- and 4-person video calls
- Firewall Ports: TCP 443, 17990, 17992, 1025-2048, 5060-5061; UDP 50000-65535
- HD Resolution: Graphics capabilities that support HD resolutions on one or more displays
- No software installation or local storage required
What devices are recommended?
MERFi is a web-based platform that can be accessed using any device, but we recommend using a device with a larger screen, like a laptop, computer, or tablet. Please check the MERFi support hub for detailed device and browser information: https://certifiedlanguages.com/support-hub/compatibility/.
View and download all MERFi support documents by visiting the MERFi support hub: https://certifiedlanguages.com/support-hub/.
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