ASL Video Remote Interpreting (VRI) Services​

Instant Access to Qualified ASL Interpreters — 24/7, Secure, and Compliant

A happy ASL interpreter signs a conversation for a business meeting.

American Sign Language (ASL) is the most widely used sign language of deaf and hard-of-hearing individuals in the United States.

Organizations must ensure fast, accurate, and compliant access to ASL interpreter services to support effective communication.

Certified Languages International (CLI) provides secure, HIPAA-compliant ASL video remote interpreting services available 24/7/365. Connect instantly with a RID-certified ASL interpreter using any device with a camera. No specialized equipment is required.

Whether you’re supporting patients, customers, employees, or clients, CLI’s ASL video remote interpreting services deliver clear, real-time communication for deaf and hard-of-hearing individuals. Our ASL VRI platform helps you meet Americans with Disabilities Act (ADA) requirements for effective communication.

Our VRI services enable organizations to provide immediate, on-demand ASL access without the delays of scheduling on-site interpreters.

A certified American Sign Language interpreter makes the ASL sign for the word thrilled.

How It Works

How ASL Video Remote Interpreting Works

We make it easy to communicate in ASL. Use any connected device with a camera, including laptops, desktops, and tablets.

01: Sign In

Enter your access code to sign into the CLI video interpreting web address.

02: Choose Your Language

Fill in the requested info and select your language.

03: Connect to an ASL Video Interpreter

Within seconds, a live ASL interpreter appears on screen and facilitates clear, accurate communication between deaf and hearing participants.

Benefits of Our Professional ASL Interpreter Services

Organizations trust us for deaf interpreter services because of our:

On-Demand Availability

On-site interpretation isn’t always readily available, whether it’s a routine interaction or an emergency situation. CLI solves this issue with 24/7/365 availability through our proprietary VRI technology, MERFi. We connect you to an experienced online sign language interpreter within seconds, including evenings, weekends, and holidays.

Cost-Effective Alternative to On-Site Interpreting

At CLI, we adapt to your business’s demands for ASL interpreter services, whether it’s a one-time interaction or a longer-term relationship. Our flexible, pay-as-you-go model allows you to scale ASL interpreting services based on real-time demand, without minimums or long-term commitments.

ASL Interpreting That Respects Language, Culture, and Context

The Deaf community is shaped by shared language, identity, and cultural traditions. ASL is not a signed version of English — it is a distinct language with its own grammar, structure, and visual expression.

Clear communication through ASL conveys meaning, intent, emphasis, tone, facial expressions, spatial referencing, and the social context of interaction accurately. CLI partners with interpreters who understand how communication dynamics can vary across medical, legal, workplace, and customer-service environments.

By prioritizing cultural awareness alongside linguistic accuracy, we support communication that is respectful, effective, and grounded in the realities of how deaf individuals communicate. Many ASL interpreters routinely engage with the Deaf community, further deepening their understanding of language, culture, and context. 

Credentials Behind Every ASL Interpreter

All the ASL interpreters we contract with must hold current Registry of Interpreters for the Deaf (RID) certification. RID is the nationally recognized certifying body for professional ASL interpreters in the United States. Interpreters with this credential:

Two people on a video call signing to each other in American Sign Language.
A video interpreter relays instructions for help with a business plan to a customer in ASL.

ASL Interpreting for Customer and Employee Engagement

Accessible communication strengthens workforce inclusion and customer experience. CLI helps organizations:

Not Sure What Your Team Needs?

Every organization’s communication needs are different. We’ll help you determine the best approach for your environment.

Communicate Effectively with Individuals Who Are Deaf

Empower clear conversations with individuals who are deaf or hard of hearing with CLI’s ASL interpreter services. Our solution helps reduce the risks and frustrations of communication barriers with speed, expertise, and powerful technology.

Request a demo today to see just how easy we make it to connect, or contact us online to discuss your business’s unique needs.

Industries

ASL Video Remote Interpreting for Your Industry

Clear communication reduces liability, improves service quality, and enhances accessibility. Our ASL VRI services provide reliable communication access in regulated, customer-facing, and mission-critical environments. We support ASL interpreting needs across:

Frequently Asked Questions on ASL Video Interpretation​

What Qualifications Do ASL Interpreters Have?

We work exclusively with highly qualified ASL interpreters with professional experience. All interpreters hold current RID certification and have undergone HIPAA training to meet regulatory requirements.

Our approach ensures interpreters are highly skilled in empowering clear communication, familiar with industry-specific terminology, and knowledgeable of regulatory privacy and confidentiality requirements.

Yes. The ADA recognizes video remote interpreting as an acceptable method of providing effective communication when high-quality video, qualified interpreters, and reliable connectivity are ensured.

ASL VRI is priced per minute, with rates determined by your total usage volume — meaning the more minutes you use, the lower your per-minute rate may be.

This versatility allows you to meet your budget limits while still getting the high-quality ASL interpretation you and your customers expect. Plus, we developed our services for extra cost-effectiveness with no specialized equipment necessary — you can connect using the technology you already have.

Yes. Our platform is designed with enterprise-grade security measures and HIPAA compliance safeguards for healthcare and other regulated environments.

Connections typically occur within seconds during standard service hours, with 24/7/365 availability nationwide.

ASL VRI is ideal for:

  • Emergency or unscheduled interactions
  • Rural or hard-to-reach locations
  • Short appointments
  • After-hours communication
  • Budget-sensitive scenarios

For extended, high-complexity situations, on-site ASL interpreting may be more appropriate.

Testimonial

“I appreciate the empathetic communication provided by the [sign language] translator. She was wonderful to work with.”
Health System Client
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