Free Procurement Guide
Get 75+ expert-crafted RFP questions, evaluation strategies, and insider tips to help your healthcare procurement team choose the right language access partner with confidence.
Are you searching for a high-quality vendor for remote interpreting services?
Conducting a request for proposals (RFP) allows you to efficiently compare options, focusing on the factors that are most important for your healthcare organization.
Done well, and you’ll effectively choose a vendor who will best deliver what you need.
Done poorly, and you’ll end up choosing a vendor that’s best at marketing themselves.
But crafting a solid RFP doesn’t have to be complicated. Our free guide for teams looking to procure interpreting services in healthcare is packed with:
A strategically developed RFP helps you make informed decisions that set your organization up for success, whatever that looks like for you. Because you’re not just selecting a vendor for telephone and video interpreting services — you’re choosing a partner who will work with you to help ensure equitable, compliant care for every patient.
The best RFPs have this in common (even the most seasoned procurement teams miss these sometimes):
With 30 years of healthcare interpreting expertise, CLI has created this guide to help you clarify your needs, ask the right questions to minimize risk, and move forward with confidence.
Whether you’re new to RFPs or looking to refine your process, we’ll help you start strong and choose a provider you can count on.
The guide identifies key types of information to request from participants in your RFP. In addition to delving into the reasons why these considerations are important, our guide includes questions that tend to reveal misalignment or risk.
You’ll get expert advice about 15 key topics, including:
Identify gaps in vendor qualifications, support, pricing, and compliance before they impact patient care.
Ask strategic questions that help your team evaluate providers more clearly and consistently.
Support compliant, equitable patient communication with a stronger language access strategy.
Writing an RFP isn’t just about checking boxes — it’s about asking the questions that reveal the right fit for your organization. Our guide helps you identify priorities, highlight what matters most, and invite truly meaningful responses from potential partners.
Ensures interpreter quality, thorough credentialing, and patient safety
Critical for legal and regulatory confidence
Reveals vendor responsiveness and accountability
Often overlooked, but crucial for a smooth rollout
Helps assess transparency of performance tracking and continuous improvement
Uncovers hidden costs and whether you’re getting the best value for your investment
At CLI, we specialize in providing remote interpreting services to healthcare organizations across the country. We offer high-touch account management, customized solutions, and collaborative partnerships.
Whether you need 24/7 access to medical interpreters in 300+ languages, a virtual call center to host your staff interpreters as the first responders, assessment services for bilingual staff and healthcare interpreters, or medical translation and transcription services in 100+ languages (including Braille), you’re in good hands with CLI.
Since 1996, Certified Languages International has helped healthcare organizations connect with the patients they support — no matter what language they speak. Our mission is simple: Build stronger communities and healthier futures through equitable language access.
Is your organization releasing an RFP for healthcare interpreting services and you want Certified Languages International to participate?
Please drop us an email at RFP@certifiedlanguages.com today!
Contact us to learn more about how CLI can:
We’re here to help you take the next step in developing a tailored language solution that meets the needs of your organization, your staff, and your patients — in every language.
