Mortgage Interpreting Services
Simplify the mortgage world with comprehensive interpretation from professionals you can trust.
Mortgage Interpreting Services
Simplify the mortgage world with comprehensive interpretation from professionals you can trust
When It Comes to Mortgage Applications, Clear Communication is Key
But what happens when language barriers get in the way? The complexity of mortgage language can be challenging for English speakers, but for limited English proficient (LEP) buyers, it can dissuade them altogether from getting the services they need. That’s where Certified Languages International’s mortgage interpreting services come in.
Our remote interpreting services provide financial institutions a means of communicating effectively with their LEP borrowers, from decoding mortgage terminology to navigating legal nuances. We provide on-demand phone interpreting, video interpreting, and document translation services — like mortgage applications and other documents — from English into the borrower’s preferred language.
Why Choose CLI for Professional Mortgage Interpreting Services?
Choosing a professional remote interpreting service like CLI ensures that you have a team of experienced interpreters available when and where you need them.
Our experienced call center agents connect you to qualified interpreters who are well-versed in the language and culture of your customers, so they can translate and interpret the most complex mortgage concepts with ease.
Clarify Mortgage Terminology
Terms like “amortization,” “escrow,” and “equity” are unique to real estate and frequently appear on mortgage documents.CLI’s professional interpreters are skilled at accurately interpreting tough industry-specific terms and concepts without an in-language equivalent. Our quality remote interpreting services can be helpful from the initial mortgage application to the signing process by articulating what the buyer is signing.
Address Cultural Differences in Home Buying
Create a Consistent Experience for LEP Borrowers
Navigate Legal and Regulatory Nuances
When working with (and documenting the use of) professional interpreters, lenders:
- Show genuine effort to comply with language access regulations
- Demonstrate willingness to provide LEP buyers with equal access to financial services
- Are better prepared in the event of any complaints or legal actions
Having interpreters involved in the communication process can be a significant defense in avoiding legal penalties, reputational damage, and potential lawsuits.
Reach Broader Markets with Mortgage Interpreting
Ready to get started with Certified Languages International? Let’s Talk.
Understanding the Complexity of Mortgage Originations
Purchasing a home or applying for a mortgage involves deciphering complex technical terminology and concepts. Originators and financial services companies frequently use industry-specific terms, which can be daunting, especially for LEP borrowers.
And it’s not just the terminology. If the borrower speaks a language other than English, they will likely have a different cultural understanding of the process as well.
Get Precise and Accurate Mortgage Interpreting with CLI
Experienced and Professional Interpreters You Can Trust
- Requesting clarifications when needed.
- Remaining transparent at all times.
- Using financial glossaries and client-specific disclosures when available.
- Brushing up on unfamiliar mortgage and lending terminologies as needed.