Video Remote Interpreting Services

Video Remote Interpreting Services

On-demand video communication

CLI’s video remote interpreting (VRI) solution provides on-demand communication assistance for limited English proficient, deaf, and hard-of-hearing individuals. It’s the perfect fit for any organization that needs quick access to interpreters with a visual component. It offers the benefits of in-person interpreting with no advanced scheduling needed.

With our VRI services, you can easily access professional interpreters in a few intuitive steps.

Step 1

Sign in to our secure application

Step 2

Select the appropriate language

Step 3

Your remote interpreting session begins within seconds

VRI Platform Features

Better communication quality means better customer care.

Here are a few of the many features available with CLI’s video interpreting services:

  • On-demand connection to an interpreter in just moments
  • Professional, easy-to-use interface with clear, high-quality video and audio feed
  • Easy access to your most frequently requested languages
  • Chat function, available in-language for written instructions
  • Invite staff interpreters or other experts onto the platform for integrated care delivery
  • Quickly and easily pre-schedule interpreters for appointments
  • Highest security available with a private, encrypted network
  • Three-way video call option to add additional experts

All-in-One Virtual Care Solution

Get the most out of your investment. CLI leverages Bluestream Health’s technology, which means our solution offers more than just interpreting.

Bluestream is a cloud-based telemedicine platform that delivers a two-way audio and video connection to patients, their family members, or clinicians on demand.

  • Collaborate with other providers — internally or externally — in real time
  • Help your patients receive the right care by the right specialist, whether they’re down the hall or across the country
  • 100% HIPAA compliant video
  • Compatible with leading telehealth platforms and EHRs

Languages Available For Video Interpreting

CLI  provides professional interpreters in 230 languages. All 230 languages are available 24/7/365 using the audio option from the same video interpreting application, or over the phone.

The languages that are currently available via video include:

  • American Sign Language
  • Arabic
  • Bosnian
  • Burmese
  • Cantonese
  • Farsi
  • French
  • Haitian Creole
  • Hmong
  • Korean
  • Mandarin 
  • Nepali
  • Polish
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Somali
  • Spanish
  • Swahili
  • Vietnamese

Ready to give it a try?

See for yourself how easy it is to access a video interpreter.

Contact us today to set up a free demo with one of our account executives.