We need to connect now more than ever
CLI’s video remote interpreting (VRI) solution is here to help.
With communities across the world facing this pandemic, organizations that rely on human-to-human contact need to consider safe, remote alternatives to help curb the spread of infection. We can quickly deploy our web-based video solution across your system.
CLI’s VRI solution provides on-demand communication assistance for limited English proficient, deaf, and hard-of-hearing individuals. It’s the perfect fit for any organization that needs quick access to remote interpreters with a visual component. It offers the benefits of in-person interpreting with no advanced scheduling needed.
With our VRI services, you can easily access professional interpreters in a few intuitive steps.
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VRI Platform Features
Better communication quality means better customer care.
Here are a few of the many features available with CLI’s video interpreting services:
- On-demand connection to an interpreter in just moments
- Professional, easy-to-use interface with clear, high-quality video and audio feed
- Easy access to your most frequently requested languages
- Chat function, available in-language for written instructions
- Invite staff interpreters or other experts onto the platform for integrated care delivery
- Quickly and easily pre-schedule interpreters for appointments
- Highest security available with a private, encrypted network
- Three-way video call option to add additional experts
All-in-One Virtual Care Solution
Get the most out of your investment. CLI leverages Bluestream Health’s technology, which means our solution offers more than just interpreting.
Bluestream is a cloud-based telemedicine platform that delivers a two-way audio and video connection to interpreters for patients and providers, on demand.
- Collaborate with other providers — internally or externally — in real time
- Help your patients receive the right care by the right specialist, whether they’re down the hall or across the country
- 100% HIPAA compliant video
- Compatible with leading telehealth platforms and EHRs
Languages Available
CLI provides 24/7/365 access to professional interpreters in 230 languages, using the audio option within the VRI solution or over the phone.
The languages currently available via video include:
- American Sign Language
- Arabic
- Bosnian
- Burmese
- Cantonese
- Farsi
- French
- Haitian Creole
- Hmong
- Korean
- Mandarin
- Nepali
- Polish
- Portuguese
- Punjabi
- Romanian
- Russian
- Somali
- Spanish
- Swahili
- Vietnamese
Ready to give it a try?
Contact us today to set up a free demo with one of our account executives.