Video Remote Interpreting (VRI) Services

Video interpreting means
nothing is lost in translation

Get Access to Qualified and Specialized Interpreters

Certified Languages International provides fast and easy access to professional interpreters with video remote interpreting (VRI) services. We carefully select interpreters with knowledge of your industry and ensure they can provide effective communication between parties who speak different languages. They must pass a stringent assessment that demonstrates their interpreting experience and accuracy.

With our expertise, you get full-time support from qualified interpreters, which reduces call times and potential for liability.

A good quality interpreter is immediately available. I feel that when I use CLI they are translating exactly what is being said and don’t leave any information out.”

Our Interpretation Service Offerings

CLI offers essential video remote interpreting services, including:

On-Demand Video Remote Interpreting

Provide immediate video interpretation for real-time language support and smooth communication. All you need is a laptop, desktop, smartphone, or tablet with a camera and a high-speed internet connection.

Scheduled Interpreting

Pre-schedule an appointment with an interpreter to help you communicate with patients, clients, or customers.

Quickly Connect by Web Browser

Organizations that rely on human-to-human contact need to have fast, easy-to-use remote options to ensure equitable access for everyone.

CLI’s video interpreting services give you on-demand language assistance for limited English proficient (LEP), deaf, and hard-of-hearing individuals. It’s the perfect fit for any organization that needs access to interpretation with a visual component. It offers all of the benefits of in-person interpreting with no advanced scheduling needed.

“A good quality interpreter is immediately available. I feel that when I use CLI, they are translating exactly what is being said and don’t leave any information out.”

Video Platform Features

Exceptional communication means
an exceptional experience

  • On-demand connection to an interpreter in seconds
  • Easy-to-use interface with clear, high-quality video and audio
  • Fingertip access to your most frequently requested languages
  • Chat function, available in-language for written instructions
  • Ability to add remote attendees to interpreter meetings: staff interpreters, experts, even family members
  • Quickly schedule interpreter appointments in advance
  • Highest security available with a private, encrypted network

Benefits of VRI

VRI services offer a variety of benefits for companies and LEP, deaf, and hard-of-hearing individuals. Here’s how we can enhance your communications and relationships with clients, customers, or patients.

  • Save time: Interpreters are available whenever you need them, usually within seconds. You can quickly connect with remote video interpreters while avoiding the hassle and delays of scheduling on-site interpreters.
  • Save money: Access qualified interpreters without having to hire a full-time team of interpreters.
  • Get the experience and expertise you need: CLI works with skilled interpreters who have experience in your industry. We specialize in healthcare, call centers, insurance providers, financial services, and more.
A tablet, smartphone, and laptop placed together displaying a video remote interpreting solution. There is an image of a smiling man on the tablet and laptop and a smiling female physician on the smartphone.

Languages Available

CLI provides 24/7/365 access to professional interpreters in 230+ languages, using the audio option within our video interpreting platform or over the phone.

The languages we currently offer on video include:

  • American Sign Language
  • Arabic
  • Bosnian
  • Burmese
  • Cantonese
  • Farsi
  • French
  • Haitian Creole
  • Hmong
  • Karen
  • Korean
  • Mandarin
  • Nepali
  • Polish
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Somali
  • Spanish
  • Swahili
  • Vietnamese

Why Choose Us for Interpreting Services?

Industry Advocacy

CLI isn’t just a provider of interpreter services — we are advocates fighting for the greater good of comprehensive language access. Our team is committed to empowering LEP individuals to make informed decisions about their lives.

Access to language services is a basic human right. That’s why we work to remove language barriers by providing quality interpreters, offering high-touch, customized telephone and video solutions, and supporting legislation that elevates the interpreting industry.

Exceptional Customer Service

When you work with CLI, you will always be greeted by a live, friendly operator. We are renowned not only for exemplary language services, but also for cultivating long-term relationships with our clients through excellent communication, and extraordinary customer service.

Ready to Give It a Try?

Contact us today to set up a free demo with one of our account executives.