Video Remote Interpreting Services

We need to connect now more than ever

CLI’s video remote interpreting (VRI) solution is here to help.

With communities across the world facing this pandemic, organizations that rely on human-to-human contact need to consider safe, remote alternatives to help curb the spread of infection. We can quickly deploy our web-based video solution across your system.

CLI’s VRI solution provides on-demand communication assistance for limited English proficient, deaf, and hard-of-hearing individuals. It’s the perfect fit for any organization that needs quick access to remote interpreters with a visual component. It offers the benefits of in-person interpreting with no advanced scheduling needed.

With our VRI services, you can easily access professional interpreters in a few intuitive steps.

Step 1

Video Remote Interpreter At Computer
Sign in to our secure application

Step 2

Video Remote Interpreter's Screen To Choose Language
Select the appropriate language

Step 3

Video Remote Interpreting Interacting With Medical Patient
Your remote interpreting session begins within seconds

VRI Platform Features

Better communication quality means better customer care.

Here are a few of the many features available with CLI’s video interpreting services:

  • On-demand connection to an interpreter in just moments
  • Professional, easy-to-use interface with clear, high-quality video and audio feed
  • Easy access to your most frequently requested languages
  • Chat function, available in-language for written instructions
  • Invite staff interpreters or other experts onto the platform for integrated care delivery
  • Quickly and easily pre-schedule interpreters for appointments
  • Highest security available with a private, encrypted network
  • Three-way video call option to add additional experts

All-in-One Virtual Care Solution

Get the most out of your investment. CLI leverages Bluestream Health’s technology, which means our solution offers more than just interpreting.

Bluestream is a cloud-based telemedicine platform that delivers a two-way audio and video connection to interpreters for patients and providers, on demand.

  • Collaborate with other providers — internally or externally — in real time
  • Help your patients receive the right care by the right specialist, whether they’re down the hall or across the country
  • 100% HIPAA compliant video
  • Compatible with leading telehealth platforms and EHRs

Languages Available

CLI  provides 24/7/365 access to professional interpreters in 230 languages, using the audio option within the VRI solution or over the phone.

The languages currently available via video include:

  • American Sign Language
  • Arabic
  • Bosnian
  • Burmese
  • Cantonese
  • Farsi
  • French
  • Haitian Creole
  • Hmong
  • Korean
  • Mandarin 
  • Nepali
  • Polish
  • Portuguese
  • Punjabi
  • Romanian
  • Russian
  • Somali
  • Spanish
  • Swahili
  • Vietnamese

Ready to give it a try?

Contact us today to set up a free demo with one of our account executives.