Telephone Interpreting

Quickly connect with
your customers
in their language

On-Demand Phone Interpreting in Seconds

The second you place a language request with CLI, our proprietary platform works to automatically connect you with a professional interpreter. CLI interpreters are available 24 hours a day, 7 days a week, so we’re always here to take your call.

When I first starting using it, I was EXTREMELY nervous. I thought it would be difficult to connect …and it is so easy

Exceptional Customer Satisfaction

Can you really help us reach every customer?

CLI has professional interpreters in 230+ languages, and our specialty is rare languages. With 24/7 availability and lightning-fast response rates to requests for specialized languages, your trust is well-placed with CLI. Our customized call routing ensures your customers talk to someone in their language as fast as possible.

How can you help ensure we’re in compliance with all state, federal, and industry standards?

CLI will build a dedicated team of support for your organization, including project management and quality assurance. This team will craft a plan just for you, based on our experience supporting organizations in highly regulated industries. There is no language interpreting company more invested in equity than CLI.

How can you help keep our costs low?

You pay by the minute — whether your demand is normal, dips, or spikes. You can access our interpreters from your existing devices, so there’s no overhead.

Can you keep up with big fluctuations in usage?

CLI’s technology is nimble and positioned for scaling. We believe in your growth and are ready for it when you are. Our services are there for you on demand, with no scheduling needed.

Professional Interpreters Who Speak Your Language, Too

Impeccable Interpreters

Each interpreter goes through a stringent credentialing process that enables CLI to ensure you are working with the highest quality professional.

All of our interpreters are HIPAA certified and bound by strict confidentiality and nondisclosure agreements.

Industry-Specific Specialists

It’s not enough to interpret word for word. Your staff has years of experience with industry terminology and a tone and demeanor that works with your customers. We search for interpreters with the same industry knowledge, ensuring precise translation of your calls. This minimizes call times and leads to happier staff and customers.

  • Medical & Healthcare
  • Financial & Banking
  • Insurance
  • Call Centers
  • Retail & Customer Service
  • Telecommunications
  • Educational Institutions
  • Government Agencies
  • Courts & Legal Systems
  • Travel, Tourism & Hospitality