About Us

About Us

Certified Languages International (CLI) stands at the forefront of world-class interpreting services, and has since our inception in 1996.

Thousands of organizations across the country rely on CLI to help them communicate with a growing demographic of limited English proficient (LEP) speakers.

Harnessing innovative technology, the most secure connections, and the highest caliber of professional interpreters, CLI is transforming the landscape of language services, enabling our clients to participate in today’s global economy.

CLI has been included on the Inc. 5000 list of the fastest growing companies 7 times. According to the Common Sense Advisory, CLI has been named 2nd among leading telephone interpreting services worldwide, and is ranked 10th in the U.S. — and 29th globally — on CSA’s list of translation, localization, and interpreting services providers.

Company Mission

CLI’s mission is to help companies maximize the value of their non-English-speaking customers with on-demand interpreting. We offer utmost flexibility in our services, customizing each client’s experience to meet the unique needs of their industry and customer base.

Industry Leadership

CLI has helped mold the accreditation processes that are being adapted by Language Service Companies (LSCs) to assure the delivery of quality in both interpreting and translation services.

Our CEO, Kristin Quinlan’s commitment to the language industry earned her a position on the Association of Language Companies (ALC)’s Leadership Council, overseeing the Marketing Committee from 2007 to 2009. She was then elected to a four-year term on the ALC’s Executive Board of Directors in 2010 and currently holds the position of association secretary. Ms. Quinlan is also on the Board of Directors of the Joint National Committee for Languages and the National Council for Languages and International Studies (JNCL-NCLIS), and is a contributing member of the world’s largest association for the language industry, Globalization and Localization Association (GALA), where — among other distinctions — she has been a speaker in GALA’s “Expert Presentation” series as an industry expert, and contributed to their international newsletter.

Currently, in Ms. Quinlan’s position on the Board of Directors with the JNCL-NCLIS, she is lobbying the government on initiatives that will effect positive changes and improvements in the language industry. Ms. Quinlan’s unique expertise represents a diverse perspective on language, and she works to raise public awareness of language as an enterprise vital to the U.S

CUSTOMER-CENTRIC, EXCELLENT SERVICE

“With families, the saying goes that the apple does not fall far from the tree. With CLI, your employees are as easy going, customer-centric as the management. Thank you for partnering with WellCare to assist us in providing our members the excellent service they deserve.”

Joel K., Sr. Operations Support Specialist
Wellcare Health Plans, INC

Commitment To Diversity

CLI’s clients and end users comprise a diverse array of individuals, and our employees and subcontractors reflect this diversity. We are committed to further cultivating diversity by promoting the use of minority-owned, women-owned, veteran-owned, and emerging small businesses whenever possible.

CLI is also proud to be recognized as a women-owned business certified by the Women’s Business Enterprise National Council (WBENC).

Community Involvement

At CLI, we believe in the importance of enriching the communities where we live and work in Portland, Oregon and Phoenix, Arizona.

CLI contributes to charity organizations in both Portland and Phoenix. CLI as a company and many of our employees individually donate and volunteer time to organizations such as the Oregon Food Bank. 

Philanthropy

CLI is dedicated to language preservation on a global level. Our company has been a longtime supporter of linguist, author, and activist K. David Harrison, who studies endangered languages around the world and advocates for language preservation. We are proud to sponsor — alongside National Geographic — Harrison’s research at the Living Tongues Institute for Endangered Languages.

CLI also supports 7000 Languages, a U.S.-based organization that creates free language-learning software for Indigenous communities around the world.