Archives: Video Remote Interpreting Support Hub

Compliance & Policies

▪ The Video Interpreting platform is HIPAA compliant▪ All GCP access accounts use multi-factor authentication in addition to a strong password▪ Production server credentials are not committed to code; they are provisioned on build server and stored securely▪ All database queries are properly escaped at database abstraction object/service level, even if query data comesfrom a… Continue reading Compliance & Policies

I can’t hear the interpreter

Follow these steps to make sure you are set up and ready to talk to an interpreter: You can test your bandwidth during an interpreting session by clicking the green bar icon in the upper right-hand corner of your screen. This will pop open your network statistics. Your Sent Bandwidth (kbps) should be over 500 Kbps (for… Continue reading I can’t hear the interpreter