How Can We Help?
Search for answers or browse our knowledge base.
I Need To Change My Access Code
- To change the Access Code for the account, enter your desired code in the field under the Customers tab, and hit Save.
- Verify if the updated Access Code can be used to log in to the customer portal.
Note: Access Codes are alphanumeric and case sensitive. They need to be a minimum of 6 characters.
|Changing your Access Code will change it for your entire division or organization, and you will need to redistribute it to your staff before they can use MERFi again.|