Why CLI Built Its Own Video Platform 2023

After three years of internal development and a decade of offering interpreting services on other companies’ video platforms, Certified Languages International launched its own proprietary video interpreting platform called MERFi (Mobile, Easy, Reliable, Fast Interpreting). “We needed a tech platform that was more nimble, flexible, easier to use and built for interpreting in mind,” said CLI CEO Kristin Quinlan about MERFi. Device-agnostic and designed to easily integrate with telemedicine platforms, MERFi harnesses technology to simplify language access for every industry that needs to quickly connect with limited English proficient customers.

Continue Reading

Addressing language-related barriers can make access to healthcare more equitable. These actionable steps enable health systems to better support their LEP patient populations.
The Bill Graeper Award honors exceptional service, mentorship, and leadership in the language industry, qualities embodied by this year’s recipient, CLI’s CEO Kristin Quinlan.
Kids flourish when their parents are involved in their education, but language barriers make that difficult for many families. Here’s how schools can make education more inclusive.