ASL Video Interpreter Services

Interpreter smiles while grabbing their headset during a telephone interpreting session for a banking customer.

ASL Video Interpreter Services

Start connecting with your deaf customers today

An interpreter signs the word interpreter in ASL.

American Sign Language (ASL) is the most widely used sign language in the U.S.

The number of ASL users is estimated to range from 250,000 to one million people.

You can support this large community across the country.

CLI provides certified ASL interpreters, on-demand 24/7 from our web-based video platform. Our solution means you can quickly connect with all your customers and employees who are deaf in ASL.

Effective communication has never been so easy

With our certified ASL video interpreters, you get more than compliance. You get clear communication, friendly faces, and peace of mind.

Tapping into our network of seasoned video interpreters helps you comply with anti-discrimination laws, such as:

  • Americans with Disabilities Act (ADA)
  • Section 1557 of the Affordable Care Act (ACA)
  • Section 504 of the Rehabilitation Act
Two people on a video call signing to each other in American Sign Language.

Video remote interpreting, with 24/7 access to ASL interpreters

An ASL interpreter signs the word for thrilled.

✓ Securely log in from any device

✓ Pay by the minute

✓ Reap the benefits of face-to-face communication over video

✓ HIPAA-compliant video platform

✓ Clear video and audio

Video remote interpreting (VRI) benefits

Video remote interpreting services offer a number of benefits for those seeking ASL interpreters:

  • On-demand: At CLI, our interpreters work on demand. This is a game changer in emergencies when there’s no time to wait for an in-person interpreter. 
  • Flexibility and accessibility: Because our interpreters work on demand, you can take a flexible approach to your interpreting needs. If you have an ASL interpreter who’s arriving late and you need interpreters in the meantime, you can connect with an on-demand ASL interpreter over video while you wait. With CLI, you can work with  ASL interpreters at any time with sufficient bandwidth and a connected device.
  • Economical option: If your business serves walk-in customers with needs that exceed those of a causal interaction, such as in certain retail establishments or the banking industry, you can instantly use our video interpreting services to communicate with customers. This provides a more economical option for businesses that don’t have access to in-person interpreters around the clock.
An ASL interpreter makes the sign for help.

You’re in trusted hands with experienced ASL interpreters

An American Sign Language interpreter makes the sign for together.

“[The ASL interpreter] did a great job despite a lot of medical terms and questions.”
—Medical center & research hospital client

 “I appreciate the empathetic communication provided by the [sign language] translator. She was wonderful to work with.”
—Health system client

Certified sign language interpreters, ready when you need them

We take special care to select highly skilled, certified interpreters who are fluent in ASL and English.

Our American Sign Language interpreters:

  • Have 7–10 years of experience in ASL interpreting
  • Are nationally certified through the Registry of Interpreters for the Deaf (RID)/National Association for the Deaf (NAD) 
  • Renew their HIPAA certification annually

The ASL video interpreters we work with are medically qualified and up to speed on industry terminology, including:

  • Healthcare interpreting
  • Legal and court interpreting
  • Insurance and health plan interpreting
  • Educational interpreting
  • Banking and finance interpreting
  • And more
An experienced sign language interpreter signs hello.

Do you need an ASL company that can help you better support your deaf customers?

If you’re looking for ASL interpreting services to help you support your customers who are deaf, CLI is here for you.

Our team isn’t just a provider of interpreter services. We act as advocates fighting to provide comprehensive language access to all who need it. We strongly believe that access to language services is a basic human right, so we work tirelessly to remove language barriers by providing quality, on-demand interpreters.

Let’s Connect

CLI contracts with experienced, high-quality interpreters. Why don’t you take a moment and tell us about your organization? We’ll quickly connect with you to help craft an individualized plan for success.