Mobile, Easy, Reliable, Fast Interpreting

MERFi Tech Information

Simple and Reliable

MERFi brings video remote interpreter services to your team in the apps they use everyday.

It has been designed around your users; intuitive to use and a single platform for both Video Remote Interpreting (VRI) and audio-only interpretation (OPI).

Device agnostic
HIPAA-compliant access
4K/5k video
Stable, high-quality connections
Fast connection speeds
Custom-branded UI for a seamless client experience

VRI Video Remote Interpreting in over 200 languages; developed for healthcare and HIPAA compliant; integrates with telehealth and EMR / EHR Platforms

Integration

MERFi is built on a mature architecture originally developed for telehealth and EHR integration.

MERFi tightly integrates with other telehealth platforms providing a “One click entry for your patients”. In fact, 70% of customers access our interpreters within their EMR / EHR systems through API or SIP workflows.

We also have a URL workflow option if you prefer.

URL, SIP & API Workflows

Platform Documentation

With a unified user experience across mobile, desktop, and EMRs, MERFi delivers the consistency, rich features, and ease of use that drive adoption.

MERFi provides all-inclusive, enterprise-grade video interpretation in any context, from simple browser-based video to desktop and mobile devices, video & audio calls, as well as call recording for both.