MERFi Technology

Mobile, Easy, Reliable, Fast Interpreting

MERFi Tech Information

Simple and Reliable

MERFi brings video remote interpreter services to your team in the apps they use every day.

It has been designed around your users; intuitive to use and a single platform for both video remote interpreting (VRI) and audio-only interpretation (OPI).

  • Device agnostic
  • HIPAA-compliant access
  • 4K/5k video
  • Stable, high-quality connections
  • Fast connection speeds
  • Custom-branded UI for a seamless client experience
VRI Video Remote Interpreting in over 200 languages; developed for healthcare and HIPAA compliant; integrates with telehealth and EMR / EHR Platforms


MERFi is built on a mature architecture originally developed for telehealth and EHR integration.

MERFi tightly integrates with other telehealth platforms, providing a “one-click entry for your patients.” In fact, 70% of customers access our interpreters within their EMR / EHR systems through API or SIP workflows.

We also have a URL workflow option if you prefer.

Platform Documentation

With a unified user experience across mobile, desktop, and EMRs, MERFi delivers the consistency, rich features, and ease of use that drive adoption.

MERFi provides all-inclusive, enterprise-grade video interpretation in any context, from simple browser-based video to desktop and mobile devices, video and audio calls, as well as call recording for both.


Our team is on call 24/7/365 to support your team