HR Leadership Awards 2024: Elizabeth Garvin, Certified Languages International

Elizabeth Garvin, Human Resources Director at Certified Languages International, is a winner of the 2024 HR Leadership Award from the Portland Business Journal. Leading an engaged, on-site HR team, Elizabeth has helped develop new channels of employee engagement, add a floating holiday for employees, and open new avenues for staff feedback opportunities. As a language services company, CLI prides itself on welcoming a diverse workforce. To further improve inclusivity, Elizabeth and her team have implemented policies on gender and self-identity, revised DEI policies, and expanded employee benefits, such as offering free leadership training and language class tuition reimbursement. Don’t miss the PBJ’s interview with Elizabeth in honor of her award about her biggest professional success, how she protects her mental health, and more.

Continue Reading

Kristin Quinlan offers practical advice for businesses that work with customers who have a non-English language preference on how to create a language access plan.
If a patient with limited English proficiency declines an interpreter, their healthcare provider still can — and should — request one. The benefits are too big to overlook.
An effective language access plan doesn’t just reduce liability. It also supports a more inclusive workplace experience for your LEP employees. Here are actionable steps HR teams can take.