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The latest news on how CLI is advancing language access and helping organizations quickly connect people to vital services through professional interpreters.

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Video interpreter with glasses and a plaid shirt is sitting on his couch drinking coffee. His cat is beside him.
  • Interpreters

Video Interpreters Say They Can’t Live without These 5 Things

Our staff interpreters compiled a list of the 5 most important things video remote interpreters need to do their job....
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Circuit Boards
  • Language Services

What the Non-Techie Needs to Know about VRI

VRI revealed: What you need to know about video interpreting, explained in words everyone can understand....
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  • Healthcare/Medical Interpreting

As Telemedicine Ramps Up, Hospitals Need to Keep Language Access in Mind

With telemedicine on the rise, find out how healthcare providers can stay compliant by including video remote interpreting with their...
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  • Language Services

Assisting Limited English Proficient Customers in a Contact Center

Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction....
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  • Language Services

Choosing a Video Remote Interpreting Solution: 4 Things to Look For

Find out the top considerations regarding quality, compliance, security, and flexibility when integrating a video remote interpreting solution....
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  • Community/Culture

We The People – Van’s Story

Every immigration story is different. Read about the real-life story of one of CLI's own Vietnamese interpreters and her experience...
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Older woman wearing yellow top and pants hold a young girl's hand
  • Interpreters

How Experienced Interpreters Play It Cool for Medicare Call Monitoring

CMS call center monitoring keeps interpreters on their toes. Find out how the experts stay keep their cool during this...
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  • Language Services

Rare Languages: A Deeper Dive into CLI’s Recent Additions

Languages such as Juda Arabic, Zapotec, and Kissi are common enough to be included in CLI's language list. Learn more...
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Three women sitting on a couch looking at their laptops. They are working together and smiling.
  • Healthcare/Medical Interpreting

3 CMS Call Center Monitoring Resources You Need to Know

Get the breakdown on what CMS call center monitoring is all about, and what you need to know to be...
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Close-up of headset and computer an interpreter uses for video or phone sessions in healthcare
  • Healthcare/Medical Interpreting

Is Video or Phone Interpreting Better for a Busy Emergency Room?

Find out the benefits of both video and telephone interpreting, and how to know which is best for your interaction...
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  • Community/Culture

We The People – Dania’s Story

. Chuukese interpreter Dania shares the story of her family's immigration to the U.S. in pursuit of education to build...
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Black, white, and green telephone receivers used for medical interpreting
  • Healthcare/Medical Interpreting

Telemedicine and Interpreting Share Roots in the Telephone

Telemedicine and the telephone seem like opposites — one more modern, the other a relic — but the two share...
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