Contact MERFi Support

View and download all MERFi support documents by visiting the MERFi support hub: https://certifiedlanguages.com/support-hub/. Need to contact CLI?

FAQs: Video and Audio Quality

Additional Questions? View and download all MERFi support documents by visiting the MERFi support hub: https://certifiedlanguages.com/support-hub/. Need to contact CLI?

FAQs: Accessing your Account

Additional Questions? View and download all MERFi support documents by visiting the MERFi support hub: https://certifiedlanguages.com/support-hub/. Need to contact CLI?

FAQs: Technical and Security Requirements

Additional Questions? View and download all MERFi support documents by visiting the MERFi support hub: https://certifiedlanguages.com/support-hub/. Need to contact CLI?

FAQs: Connecting to an Interpreter

Additional Questions? View and download all MERFi support documents by visiting the MERFi support hub: https://certifiedlanguages.com/support-hub/. Need to contact CLI?

Browser & Device requirements

Device Operating System Google Chrome Apple Safari PC running Windows Windows 10 ✓(83 & above) Apple iMac, MacBook & MacBook Pro Mac OS X 10.14 & newer ✓(83 & above) ✓(13.1.1 & above) Android smartphones & tablets Android 8 & newer ✓(85 & above) iOS iPhones & iPads iOS 13.6 & newer ✓

Bandwidth requirements

Memory (RAM) 4 GB Bandwidth 500 Kbps up / 800 down for 2-person video calls; 500 Kbps up / 1.2 Kbps down for 3- and 4-person video calls Firewall Ports TCP 443, 17990, 17992, 1025-2048, 5060-5061; UDP 50000-65535 HD Resolution Graphics capabilities that support HD resolution on one or more displays No software installation or… Continue reading Bandwidth requirements