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Tag: Telephone Interpreting

Individual speaking into a microphone during a hearing so the remote court interpreter can hear
  • Language Services

Best Practices for Working with Remote Court Interpreters

The goal of working with a remote interpreter in court hearings is to ensure the litigant or participant with a...

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Call center representatives providing phone support to customers with a non-English language preference through a professional interpreter.
  • Language Services

Why Call Centers Use Telephone Interpretation Services

Your call center agents will no longer have to awkwardly use the French they haven't spoken since 7th grade if...
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Video remote interpreter speaking to a medical professional and patient
  • Healthcare/Medical Interpreting, Language Services

A Buyer’s Guide to the Top Telephone and Video Interpreting Companies in the U.S. 

Organizations looking for telephone or video interpreting services have many established providers to choose from. But choosing the right language...

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Businessman in blue shirt using laptop with Request for Proposal (RFP) icons on virtual screen.
  • Healthcare/Medical Interpreting

Healthcare Interpreting RFP Best Practices

Today’s healthcare RFPs for remote interpreting services require more than pricing comparisons. Explore the key questions procurement teams and healthcare...
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Professional phone interpreter taking a client call
  • Interpreters

Great Interpreting. Bad Audio. Guess What Clients Remember?

Clear, practical steps for phone interpreters to quickly diagnose and resolve audio issues during calls—ensuring smooth communication, minimizing disruption, and...
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Man sitting at his desk smiling. He's holding and looking at two pieces of paper comparing qualified vs. certified interpreters.
  • Healthcare/Medical Interpreting

Why Most Medical Interpreters Aren’t “Nationally Certified” and Why “Qualified” Matters More 

Less than 2% of the medical interpreters in CLI’s network hold a national healthcare interpreter certification. At first glance, that...

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Male wearing headphones stares at his laptop while studying for his medical interpreter certification
  • Language Services

What Are SAFE AI Interpreting Guidelines?

Industry Standards Explained The language services industry is rapidly evolving with artificial intelligence, and professionals are responding by developing clear...

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A smiling parent and child attend an IEP meeting through a video call.
  • Interpreters

Interpreting in Education: How Interpreters Make Individualized Education Program (IEP) Plans Attainable

Interpreters are essential to helping non-English language preferent (NELP) families understand the setup process for Individualized Education Program (IEP) plans,...
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A confident Spanish interpreter smiles at their desk, knowing they're doing their job effectively.
  • Language Services

What Makes an Effective English to Spanish Interpreter Online?

Connecting with Spanish-speaking patients, customers, and clients has never been easier — telephone and video remote interpreting services topple language...
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A Spanish interpreter smiles at the camera from their desk with a tablet beside them and a pen and notebook in hand.
  • Language Services

The Importance of Providing Interpreter Services in Spanish

Companies that work with professional Spanish interpreters expand their markets and ensure positive client experiences all at once....
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A parent holds their child as they high five a kind doctor.
  • Healthcare/Medical Interpreting

Medical Interpretation vs. Translation: Understanding the Differences

Accurate medical interpretation and translation services facilitate clear communication, understanding, and trust between patients and healthcare providers....
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A smiling on-demand interpreter sits at a desk and waits for client to call.
  • Language Services

Instant Phone Interpreters: On-Demand Language Assistance

Reliable, on-demand phone interpretation is critical for overcoming communication barriers and serving diverse populations....
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