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The latest news on how CLI is advancing language access and helping organizations quickly connect people to vital services through professional interpreters.

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Male doctor holding a smartphone and about to access a remote interpreter
  • Language Services

7 Tips to Help You Confidently Work with a Remote Interpreter

Pick up some extra skills by learning how to confidently work with a remote interpreter....
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White thank you written over dark cityscape
  • Healthcare/Medical Interpreting

Frontline Medical Interpreters Share Their Stories in the Age of COVID-19

We're joining in on #FrontlineFriday and sharing the stories and experiences of our interpreters who work on the frontline....
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Coconut trees on Chuuk Lagoon, Weno, Federated States of Micronesia, where Yapese is spoken.
  • Language Services

Get the Scoop on the Newest Additions to CLI’s Language List

We've added two new languages to our language list: Yapese and Q’eqchi’. Learn more about these two rare languages, including...
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Female interpreter sitting at computer looking up resources to prepare for a remote interpreting session
  • Interpreters

How to Prepare for a Remote Interpreting Session (Like an Expert)

If you're an on-site interpreter looking to make the move to remote interpreting, check out these tips!...
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Male interpreter sitting at a desk on his laptop working remotely
  • Interpreters

4 Helpful Tips on How to Rock Remote Interpreting

If you've never worked in an remote interpreting environment, it can be intimidating to start. CLI's QA specialists share 3...
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Person holding a blue pen writing out a list of translated coronavirus resources
  • Healthcare/Medical Interpreting

Free Multilingual Coronavirus Resources

In late February at a press briefing, officials from the Centers for Disease Control and Prevention (CDC) addressed concerns and...

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Group of seven women interpreters laughing and smiling against a white wall
  • Interpreters

From Past to Present: Women Interpreters Continue to Lead the Way

We found two inspiring stories about intrepid women interpreters, past and present, who have played important roles in facilitating communication...

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CLI wants to make sure you are doing everything you can to provide meaningful access to your LEP customers, and language access materials are just the beginning. Download CLI’s Language Access Planning Workbook now to develop, enhance, or update your organization’s language access plan.
  • Language Services

The Language Access Materials You Need to Know About

You worked hard to ensure your organization has interpreting services. The problem? No one is using them. The solution? Language...
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Male IT manager working at a computer in a room at a hospital.
  • Language Services

Don’t Implement a VRI Solution without Considering Your Infrastructure

Before you dive into your VRI implementation strategy, take a step back and make sure the IT infrastructure in your...
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An interpreter interpreting, a nurse caring for a non-English-speaking patient, and an operator connecting an interpreter to a call
  • Language Services

See How Easy It Is to Get a Telephone Interpreter

If you don't know how to use over-the-phone interpreting services, you're not alone. Most people who sign up for our...
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Two non-binary people who use gender-neutral language walking down the street
  • Language Access/Advocacy

The Importance of Gender-Inclusive Language in Interpreting

As interpreters, it's important to work toward using more gender-inclusive language. Certified Spanish interpreter Marisol Varela shares more....
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A call center manager coaches a call center agent who looks triumphantly at a computer monitor. They both wear headsets.
  • Healthcare/Medical Interpreting

Get Ready for CMS Call Center Monitoring in 3 Easy Steps

3 easy steps to get you ready for CMS call center monitoring. With a little help, a 5 star rating...
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