We get asked about certification all the time. “What percentage of your healthcare interpreters are certified?” Our answer is less than 2%. And, almost without exception, that number lands like a thud. It’s the reality of the profession, and the instinct to push back is worth taking seriously. The concern isn’t with our 2%. The concern is with the misunderstanding about what medical interpreter certification actually looks like in the industry. Let’s take a closer […]
We recently had the pleasure of having an in-depth discussion with Debbie Lesser, Certified Healthcare Interpreter & Language Access Consultant. Her career spans interpreting, interpreting leadership, hospital operations, and national advocacy. In our interview, she talked about a truth that many healthcare leaders overlook: safe patient care isn’t possible without effective language access. Yet healthcare systems continue to unintentionally introduce risk with outdated language access […]
Medical interpreters are essential in ensuring that communication between healthcare providers and patients who speak a language other than English is accurate. This can be challenging because of linguistic and cultural barriers, but with the expertise of an experienced medical interpreter, patients are able to communicate their needs, concerns, and preferences, and healthcare providers are […]
