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Category: Healthcare/Medical Interpreting

Video remote interpreter speaking to a medical professional and patient
  • Healthcare/Medical Interpreting, Language Services

A Buyer’s Guide to the Top Telephone and Video Interpreting Companies in the U.S. 

Organizations looking for telephone or video interpreting services have many established providers to choose from. But choosing the right language...

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Video remote interpreter speaking to medical patient
  • Healthcare/Medical Interpreting

What Questions Should a Hospital Ask Before Hiring an Interpreting Company?

With more than 25 million people in the United States having a non-English language preference (NELP), choosing an interpreting partner...

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  • Healthcare/Medical Interpreting

What Should a Hospital Look for in a Video Remote Interpreting (VRI) Vendor?

A video remote interpreting (VRI) vendor allows hospitals to rapidly connect interpreters to deaf, hard-of-hearing, or non-English language preference (NELP)...

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Businessman in blue shirt using laptop with Request for Proposal (RFP) icons on virtual screen.
  • Healthcare/Medical Interpreting

Healthcare Interpreting RFP Best Practices

Today’s healthcare RFPs for remote interpreting services require more than pricing comparisons. Explore the key questions procurement teams and healthcare...
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Man sitting at his desk smiling. He's holding and looking at two pieces of paper comparing qualified vs. certified interpreters.
  • Healthcare/Medical Interpreting

Why Most Medical Interpreters Aren’t “Nationally Certified” and Why “Qualified” Matters More 

Less than 2% of the medical interpreters in CLI’s network hold a national healthcare interpreter certification. At first glance, that...

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Director of Language Access Debbie Lesser smiles in front of generic Zoom background during our interview with her about patient safety.
  • Healthcare/Medical Interpreting

4 Signs Your Language Access Program Needs a Safety Check (and How to Strengthen It) 

We recently had the pleasure of having an in-depth discussion with Debbie Lesser, Certified Healthcare Interpreter & Language Access Consultant. Her career spans interpreting,...

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A doctor who supports a medical interpreter's well-being shakes the interpreter's hand.
  • Healthcare/Medical Interpreting

The Well-Being of Medical Interpreters and How to Protect It

Help protect the well-being of your medical interpreting staff with these tips....
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  • Healthcare/Medical Interpreting

The Role of Medical Sign Language Interpreters

Medical ASL interpreters allow deaf and HoH patients to take control of their healthcare by providing the context and clarity...
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A parent holds their child as they high five a kind doctor.
  • Healthcare/Medical Interpreting

Medical Interpretation vs. Translation: Understanding the Differences

Accurate medical interpretation and translation services facilitate clear communication, understanding, and trust between patients and healthcare providers....
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A doctor and patient smile as they work with a video interpreter on a tablet.
  • Healthcare/Medical Interpreting

Improving Patient Outcomes through Video Remote Interpreting in Healthcare

Video remote interpreting (VRI) is a convenient and secure service that helps improve care outcomes by enhancing provider-patient discussions....
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Nurse Adjusting the Camera Angle on a Video Interpretation Screen before Beginning a Consultation
  • Healthcare/Medical Interpreting

Providing Interpreter Services in Healthcare: Matching the Right Interpreting Modality to the Right Encounter

Learn how hospitals can improve language access by matching in-person, video, or telephone interpreting modalities to each patient encounter....
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Healthcare professionals wait in the hallway of a hospital. Once they meet with their patients, they'll need to connect to a medical interpreter.
  • Healthcare/Medical Interpreting

How Does Medical Interpreting Work?

Medical interpreters are essential in ensuring that communication between healthcare providers and patients who speak a language other than English...

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