Video Remote Interpreting
Help your staff, providers, or agents better serve non-English-speaking communities, backed by us — your partner in language access. MERFi is HIPAA compliant, secure, and available in 230+ spoken languages and American Sign Language (ASL).
A user-friendly interface makes connecting to a video interpreter easy.
Product releases, bells and whistles, and integrations will all have one goal in mind — improving your interpreting experience.
In the event your interpreter drops from your session, MERFi will automatically try to reconnect to the same interpreter.
How It Works
Enter your access code to sign into the CLI video interpreting web address.
Fill in the requested info and select your language.
Upon connection, video interpreter will appear. Your conversation can begin.
Exceptional communication means an exceptional experience.
CLI works with skilled interpreters who have experience in your industry. We specialize in healthcare, Medicare Advantage and Part D Star Ratings, call centers, insurance providers, financial services, and more.
Interpreters are available whenever you need them, usually within seconds. You can quickly connect with remote video interpreters while avoiding the hassle and delays of scheduling on-site interpreters.
Access qualified interpreters without having to hire a full-time team of interpreters.
At CLI, we offer industry-specific interpretation services for a variety of industries:
Industry-specific interpretation services are invaluable for professionals who need to communicate complex information accurately. Industry terms, expressions, and jargon don’t always translate easily from one language to another. By working with experienced interpreters with specialized knowledge of your field, you can ensure your message is conveyed with precision and clarity.
We make sure that our interpreters aren’t just fluent between languages, but actually possess a deep working knowledge of industry terminology. We carefully select the right interpreters, ensuring that you get the most accurate interpretation possible.
Certified Languages International is an ideal choice for businesses needing secure, accurate language services across 230+ languages, with experienced interpreters and proprietary technology ensuring quality communication for numerous industries.
When you work with CLI, you will always be greeted by a live, friendly operator, as opposed to reaching an automated message or frustrating voicemail. We are renowned not only for exemplary language services, but also for cultivating long-term relationships with our clients through competitive prices, excellent communication, and extraordinary customer service.
Certified Languages International provides fast and easy access to professional interpreters with video remote interpreting (VRI) services. We carefully select interpreters with knowledge of your industry and ensure they can provide effective communication between parties who speak different languages. They must pass a stringent assessment that demonstrates their interpreting experience and accuracy.
With our expertise, you get full-time support from qualified interpreters, which reduces call times and potential for liability.
CLI isn’t just a provider of interpreter services — we are advocates fighting for the greater good of comprehensive language access. Our team is committed to empowering LEP individuals to make informed decisions about their lives.
Access to language services is a basic human right. That’s why we work to remove language barriers by providing quality interpreters, offering high-touch, customized telephone and video solutions, and supporting legislation that elevates the interpreting industry.
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