Serve Your Community In Their Language.
Healthcare interpreters improve your patient outcomes.
Interpreters are more than a compliance requirement, they’re a powerful tool for providers: making patients and families feel seen and heard, reducing recidivism, improving outcomes and reducing costs.
CLI employs only the highest caliber of interpreters with proven medical interpreting skills and experience. We layer on high level HIPAA training and certification. Whether conveying provider orders or collecting histories, you never experience anxiety about qualifications from your interpreting team.
Whatever language your patients prefer, we have qualified interpreters ready, or our world class recruitment team will source one.
Government compliance of language access is never in question, CLI advises your provider to ensure their exceed standards by phone or video.
You can trust CLI Interpreters in the most demanding situations.
• Deep bench of interpreters with atleast two years of medical interpreting experience.
• Risk reduction of misdiagnosis or incorrect prescriptions.
• Accountability via customized reporting.
• Increased quality of medical care and trust in your institution.
• Strict confidentiality with HIPAA-certified interpreters.
• Compliance with Section 1557 of the Affordable Care Act, Title VI of the Civil Rights Act, and Joint Commission standards
CLI interpreters hold national medical interpreting certifications
Certification Commission for Healthcare Interpreters (CCHI)
National Board of Certification for Medical Interpreters (NBCMI)
Department of Human Services (DHS)
Healthcare interpreters that improve outcomes.
Our phone and video solutions for medical and healthcare providers are robust, efficient, and effective for healthcare workers and patients. Doctors, nurses, dietitians, physical therapists, pharmacists, and many more healthcare partners use our services to ensure their non-English-speaking patients feel well cared for and information is streamlined and accurate.
Hospitals · Pharmacies · Drug Stores · Health Clinics · Rehab Centers · Urgent Care Centers
Nursing Homes · Healthcare Insurance
Patients trust providers who understand them.
In 2020, CLI was contacted by a university hospital in dire need of a Mara speaking interpreter, to assist the mother of an infant in the pediatric intensive care unit. Their current interpreter services provider hadn’t been able to help.
Mara is a Language of Limited Diffusion spoken mostly by the Tlosaih tribe living in 30 villages of the Chhimtuipul district in India and Burma.
“I just wanted to let you know that the Mara-speaking mom’s baby is back home after a successful procedure” -University nurse
The CLI Interpreter Services Team immediately reached out to our Mara resources and were able to locate and vette a qualified Mara healthcare interpreter the same day.
The patient’s mother was immediately connected and was able to communicate regarding their child to the ICU staff throughout their stay, enabling care.
Patients trust providers, providers trust Certified Languages.
Top Compliance with Quality Standards
CLI’s professional medical interpreters are bound by strict HIPAA regulations, signed confidentiality agreements, and a code of professional ethics. We are fully compliant with standards set by national healthcare accreditation organizations — including the Joint Commission and DNV Healthcare — and we are active members of numerous medical interpreting organizations.
CLI’s interpreters are HIPAA trained and certified
CLI is fully compliant with Joint Commission standards.
CLI has been an active member of NCIHC since 2003.
CLI has been a member of IMIA since 1999.
CLI is a supporting member of CCHI, helping set industry standards.
CLI has been a member of CHIA since its inception in 1999.
See how we also help with Medical Translations