FAQs: Technical and Security Requirements

Yes, the MERFi platform is HIPAA compliant and features robust security measures. Check the MERFi support hub for a detailed security overview: https://certifiedlanguages.com/support-hub/key-security-features/.

Minimum System Requirements

• Memory (RAM): 4 GB
• Bandwidth: 500 kbps down / 800 kbps up for 2-party video calls; 1000 kbps down / 1600 kbps up for 3-party video calls; 1500 kbps down / 2400 kbps up for 4-party video calls
• Firewall Ports: TCP 443, 17990, 17992, 1025-2048, 5060-5061; UDP 443, 50000-65535
• HD Resolution: Graphics capabilities that support HD resolutions on one or more displays
• No software installation or local storage required

MERFi is a web-based platform that can be accessed using any device, but we recommend using a device with a larger screen, like a laptop, computer, or tablet. Please check the MERFi support hub for detailed device and browser information: https://certifiedlanguages.com/support-hub/compatibility/.