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  • Language Access/Advocacy

AI Speech Translation

Artificial intelligence (AI) speech translation promises to break down language barriers, but its effectiveness and reliability are still up for debate. While these systems leverage advanced machine learning and speech recognition technologies, they can struggle with nuances, context, and cultural differences, leading to errors and misunderstandings.  As AI technology continues to evolve, the question remains […]

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Smiling non-white man who is deaf. He's pointing his finger up.
  • Language Services

9 Terms You Need to Know about Effective Communication for Your Deaf Customers

If you work with the public, bookmark this post. These are the terms you'll need to know when providing services to your deaf and hard of hearing customers.
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Young Black man wearing a hat and holding the straps on his backpack. He's on an overnight hiking trip in the woods.
  • Language Access/Advocacy

This Land Was Made For You And Me…But Is It Accessible?

Everyone has a right to explore all the beauty the U.S. has to offer. And these organizations agree.
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Two young males making silly faces at the camera.
  • Interpreters

A Little Flexibility Can Take the Stress Out of Interpreting Remotely for Minors

Do you enjoy interpreting for minors or does the thought of it send you running for the hills? If you're in the latter category, we've got a few tweaks that could help you change your tune.
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Female interpreter wearing a headset smiling and introducing herself at the start of a video interpreting session looking at the laptop in front of her.
  • Language Services

Top Video Interpreting Companies in the U.S.

Before partnering with a video interpreting company, scan our list of the top orgs in the U.S. — get ready to compare, contrast, and (critically) evaluate!
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Close-up of a hand holding a pin in the shape of Texas. The pin is colorful and has Houston written on it.
  • Healthcare/Medical Interpreting

A Texas Healthcare System Innovates to Deliver Interpreting Services during COVID

A closer look at how one healthcare system in Texas rethought their interpreting options to better assist patients during COVID.
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Female call center agent wearing headset and sitting next to her male colleague at her workstation. She is happy because she just used telephone interpretation services.
  • Language Services

Adding Telephone Interpretation to Your Call Center Is Smart. Here’s Why

Your call center agents will no longer have to awkwardly use the French they haven't spoken since 7th grade if you add telephone interpreting services to your call center.
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Male wearing headphones stares at his laptop while studying for his medical interpreter certification
  • Interpreters

Medical Interpreter Certification Is Accessible … Even in a Pandemic

If you're curious about becoming a certified medical interpreter, read this! And catch the interview with a recent certified interpreter.
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Panelist from CLI's webinar about the pandemic and the global language industry. Hosted by GALA.
  • Healthcare/Medical Interpreting

How Did the Pandemic Affect the Global Language Industry? A Webinar Recap

Too long, didn't watch: Here's a recap of our webinar with language industry leaders Jinny Bromberg, Michelle Rabie, Simon Andriesen, and Kristin Quinlan.
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Two friends side hugging looking out over a field. One friend has their head on the other's shoulder.
  • Interpreters

‘Communication Should Feel Like a Warm Hug’ and Other Stuff We Learned at LEO’s Conference

CLI's QA lead and certified Spanish interpreter Marisol attends Linguist Education Online's conference and shares her insights from the event.
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Female interpreter wearing headset looking to her left and smiling.
  • Language Services

Pick Interpreting Services that Are Quick, Reliable, and Supportive

Find out why choosing an interpreting services company that's quick, reliable, and supportive is the way to go.
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A female call center agent wearing a headset smiles while working in a call center during CMS call center monitoring.
  • Healthcare/Medical Interpreting

A Prepared Interpreting Services Company Can Help Health Plans Ace CMS’s Accuracy & Accessibility Study

Learn how a prepared interpreting services company like CLI can help health plans nail CMS call center monitoring.
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  • Interpreters

Learning About LGBTQ+ History Can Make You a Better Interpreter

Pride is a month-long celebration commemorating the Stonewall riots of 1969. Even though we've come a long way since then, more needs to be done to ensure equality for all.
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