The latest news on how CLI is advancing language access and helping organizations quickly connect people to vital services through professional interpreters.
Providing on-demand, 24/7 connection to professional interpreters in 230+ languages, CLI believes that, like accessibility in society and technology, “language access is a human right.”
When LEP patients aren’t provided interpreters, health disparities can worsen. Here’s how you can make sure language is never a barrier to quality medical care — even for patients who speak rare and indigenous languages.
CLI maintains a strong position on the annual Slator Language Service Provider Index, ranking global leaders in translation, interpreting, and language technology based on revenue.
CLI is ASTM certified, which means we’ve opened our books, policies, and procedures for a third-party audit to prove we’re providing quality interpretation and translation services.
Recognized as a Top Workplace nationally and regionally in Oregon and Arizona, CLI values employee satisfaction and well-being, earning numerous awards for cultural excellence.
Healthcare systems can get the best of both worlds (the efficiency of remote + the personal touch of on-site) by setting up an internal call center for staff interpreters.
Insurers are recognizing the importance of language services to improve efficiency and customer loyalty. Not sure where to begin? Start small with these tips.
When CMS test call season nears, beneficiary call centers must prepare for the Accuracy & Accessibility Study. Careful planning, and partnering with the right LSP, can mean success for your org.
Financial transactions are tough for limited English proficient individuals. Regional banks lead in multilingual services, setting standards for customer experience, accessibility, and communication.
By emulating how regional banks serve their LEP customers, larger financial institutions can make their products and services more accessible. CLI CEO Kristin Quinlan explains.
Kristin Quinlan offers practical advice for businesses that work with customers who have a non-English language preference on how to create a language access plan.