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  • Language Access/Advocacy

AI Speech Translation

Artificial intelligence (AI) speech translation promises to break down language barriers, but its effectiveness and reliability are still up for debate. While these systems leverage advanced machine learning and speech recognition technologies, they can struggle with nuances, context, and cultural differences, leading to errors and misunderstandings.  As AI technology continues to evolve, the question remains […]

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  • Language Access/Advocacy

AI Speech Translation

Artificial intelligence (AI) speech translation promises to break down language barriers, but its effectiveness and reliability are still up for debate. While these systems leverage

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A family indigenous to Guatemala smiles together outside their home.
  • Community/Culture

Over 500 Indigenous Languages Are Spoken in Latin America. Let’s Look at These 8

Eight indigenous languages of Latin America — including Akateko, K’iche’, Mam, and Navajo — are spoken by millions yet often overlooked. This article explores their rich histories and why access to interpreters is so vital for indigenous speakers living in the U.S.
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A diverse group of people stand strong together in support of language access.
  • Language Resources for Your LEP Community

CLI’s Commitment to Language Access Remains Unwavering: An Open Letter from CEO Kristin Quinlan

In this open letter from CLI’s CEO Kristin Quinlan, she reaffirms the company’s unwavering commitment to language access under the Trump Administration. Urging continued advocacy and engagement, Kristin offers ways to get involved with efforts to protect language access as a human right.
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A child uses a stethoscope on a pediatrician in the children's hospital.
  • Language Resources for Your LEP Community

How Seattle Children’s Hospital Improved Language Access: Key Interventions and Actionable Takeaways

Seattle Children’s Hospital recently implemented innovative strategies to increase the use of interpreter services in their pediatric intensive care unit (PICU). Here’s how other hospitals can employ similar strategies to bridge language gaps, reduce health disparities, and improve outcomes for non-English-speaking patients.
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A thoughtful doctor looks to the future with hope after reading the Section 1557 Final Rule.
  • Language Access/Advocacy

The 2025 Outlook on Language Access under Section 1557

Section 1557’s Final Rule is now in place, with new and reinstated regulations to prevent discrimination against individuals with limited English proficiency and disabilities. Here’s a rundown of upcoming Section 1557 deadlines related to language access that covered entities need to be aware of in 2025.
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A doctor who supports a medical interpreter's well-being shakes the interpreter's hand.
  • Healthcare/Medical Interpreting

The Well-Being of Medical Interpreters and How to Protect It

Help protect the well-being of your medical interpreting staff with these tips.
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Following a natural disaster, people canoe through a street.
  • Language Access/Advocacy

When Your Disaster Plan Includes Language Access, You Keep Your Whole Community Safe

To keep non-English language preferent (NELP) community members safe, those in charge of disaster response and recovery efforts must ensure language access is a key component of their disaster preparedness plan.
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An LEP customer puts in AI-generated translation earbuds.
  • Language Services

AI-Generated Translation Devices: We Tested 3 So You Don’t Have To

We tested 3 AI-generated translation devices. Here are the results.
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A translator sits at their desk with a pen and paper to work on a translation.
  • Community/Culture

International Translation Day: Celebrating an Art Worth Protecting

International Translation Day: Celebrating an Art Worth Protecting International Translation Day is an opportunity to honor the work done by professional translators and language professionals to facilitate conversations, unite nations, and foster peace throughout the globe.
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A smiling parent and child attend an IEP meeting through a video call.
  • Interpreters

Interpreting in Education: How Interpreters Make Individualized Education Program (IEP) Plans Attainable

Interpreters are essential to helping non-English language preferent (NELP) families understand the setup process for Individualized Education Program (IEP) plans, which provide support and resources when children need access to special education.
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Jorge Ungo of CCHI smiles during his interview.
  • Language Access/Advocacy

An Interview with CCHI Language Access Advocate Jorge Ungo, the One Who “Brings the People Together”

To mark CCHI’s 15-year anniversary, we spoke with language access advocate Jorge Ungo. Our conversation covered CCHI’s evolution, including the introduction of the ETOE™ exam, their second annual summit, and their efforts to unite the language access community.
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An interpreter uses tone matching while on a phone call with a doctor and a patient with a non-English language preference.
  • Interpreters

Hold My Hand from Miles Away

Often how information is presented is just as important as what the information is. This is why, after 25+ years of interpreting filled with many difficult conversations, I am convinced now more than ever that to truly excel in our profession, we must learn the subtle techniques of tone and inflection matching.
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