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The latest news on how CLI is advancing language access and helping organizations quickly connect people to vital services through professional interpreters.

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Insights That Speak Your Language

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Featured Insights

Language Services

CLI Launches Proprietary Video Interpreting Platform

MERFi will provide clients with seamless interpretation services with access to 230+ spoken languages plus American Sign Language and 24/7 support.

Language Services

How to Access Translation and Interpretation Services from CLI

Whether your business needs document translation services for legal documents or you’re seeking ongoing language support, it’s important to know how and where you can access these services.

Featured Insights

Community/Culture

Over 500 Indigenous Languages Are Spoken in Latin America. Let’s Look at These 8

Eight indigenous languages of Latin America — including Akateko, K’iche’, Mam, and Navajo — are spoken by millions yet often overlooked. This article explores their rich histories and why access to interpreters is so vital for indigenous speakers living in the U.S.

Over 500 Indigenous Languages Are Spoken in Latin America. Let’s Look at These 8

CLI’s Commitment to Language Access Remains Unwavering: An Open Letter from CEO Kristin Quinlan

How Seattle Children’s Hospital Improved Language Access: Key Interventions and Actionable Takeaways

The 2025 Outlook on Language Access under Section 1557

As Telemedicine Ramps Up, Hospitals Need to Keep Language Access in Mind

With telemedicine on the rise, find out how healthcare providers can stay compliant by including video remote interpreting with their services.

Healthcare/Medical Interpreting

New Section 1557 Revisions in the Works That Could Affect Language Access

Get a rundown of the proposed changes to Section 1557 of the ACA that may affect the way your organization approaches language access.

Language Services

Assisting Limited English Proficient Customers in a Contact Center

Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction.

Language Services

Choosing a Video Remote Interpreting Solution: 4 Things to Look For

Find out the top considerations regarding quality, compliance, security, and flexibility when integrating a video remote interpreting solution.

Community/Culture

We The People – Van’s Story

Every immigration story is different. Read about the real-life story of one of CLI's own Vietnamese interpreters and her experience immigrating to the U.S.

Interpreters

How Experienced Interpreters Play It Cool for Medicare Call Monitoring

CMS call center monitoring keeps interpreters on their toes. Find out how the experts stay keep their cool during this busy time for Medicare call centers.

Language Services

Rare Languages: A Deeper Dive into CLI’s Recent Additions

Languages such as Juda Arabic, Zapotec, and Kissi are common enough to be included in CLI's language list. Learn more about these less common dialects.

Healthcare/Medical Interpreting

3 CMS Call Center Monitoring Resources You Need to Know

Get the breakdown on what CMS call center monitoring is all about, and what you need to know to be prepared for test calls.

Healthcare/Medical Interpreting

Which Is Better for Healthcare: Video or Phone Interpreters?

Find out the benefits of both video and telephone interpreting, and how to know which is best for your interaction in healthcare.

Community/Culture

We The People – Dania’s Story

. Chuukese interpreter Dania shares the story of her family's immigration to the U.S. in pursuit of education to build a better life.

Healthcare/Medical Interpreting

Telemedicine and Interpreting Share Roots in the Telephone

Telemedicine and the telephone seem like opposites — one more modern, the other a relic — but the two share a history with language access in common.

Healthcare/Medical Interpreting

Lack of Translated Discharge Instructions from Hospital Sparks Lawsuit from Patient

Healthcare providers may find themselves in legal trouble for not providing required language services to patients. Find out why it pays to be compliant.

Explore Our Latest Insights

Insights That Speak Your Language

Featured Insights

CLI Launches Proprietary Video Interpreting Platform

How to Access Translation and Interpretation Services from CLI

Featured Insights

Over 500 Indigenous Languages Are Spoken in Latin America. Let’s Look at These 8

Over 500 Indigenous Languages Are Spoken in Latin America. Let’s Look at These 8

CLI’s Commitment to Language Access Remains Unwavering: An Open Letter from CEO Kristin Quinlan

How Seattle Children’s Hospital Improved Language Access: Key Interventions and Actionable Takeaways

The 2025 Outlook on Language Access under Section 1557

Categories

Tags

As Telemedicine Ramps Up, Hospitals Need to Keep Language Access in Mind

New Section 1557 Revisions in the Works That Could Affect Language Access

Assisting Limited English Proficient Customers in a Contact Center

Choosing a Video Remote Interpreting Solution: 4 Things to Look For

We The People – Van’s Story

How Experienced Interpreters Play It Cool for Medicare Call Monitoring

Rare Languages: A Deeper Dive into CLI’s Recent Additions

3 CMS Call Center Monitoring Resources You Need to Know

Which Is Better for Healthcare: Video or Phone Interpreters?

We The People – Dania’s Story

Telemedicine and Interpreting Share Roots in the Telephone

Lack of Translated Discharge Instructions from Hospital Sparks Lawsuit from Patient