Tag: Telephone Interpreting

We've added two new languages to our language list: Yapese and Q’eqchi’. Learn more about these two rare languages, including where their spoken and how many speakers are left in the world.
If you're an on-site interpreter looking to make the move to remote interpreting, check out these tips!
If you've never worked in an remote interpreting environment, it can be intimidating to start. CLI's QA specialists share 3 tips that will help quell your fears and set you up for success.
If you don't know how to use over-the-phone interpreting services, you're not alone. Most people who sign up for our services for the first time don't know how the process works either. Luckily, it's easy! Just click here, and we'll take care of the rest.
No one knows for sure what the New Year has in store for interpreting services, but we do know one or two things that will surely have an impact. Find out what they are.
There are several modes of interpreting services available to you. Find out how to choose the best one for you and your clients.
Interpreting services’ most frequently asked questions. Find out the answers to FAQs about pricing, language identification, call analytics, and more.
Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction.
Find out the benefits of both video and telephone interpreting, and how to know which is best for your interaction in healthcare.
You've been there: A customer rings into your call center and doesn't speak English. You don't speak their language. Frustrations abound. So what's the answer?
Telehealth is hot, hot, hot, so these 3 reasons to ensure remote interpretation is incorporated into your practices shouldn't surprise you.
Heather Joseph, manager of volunteer resources at Make-A-Wish Metro NY and Western NY, talks with CLI about working with kids who speak all sorts of languages.