We've added two new languages to our language list: Yapese and Q’eqchi’. Learn more about these two rare languages, including where their spoken and how many speakers are left in the world.
If you've never worked in an remote interpreting environment, it can be intimidating to start. CLI's QA specialists share 3 tips that will help quell your fears and set you up for success.
If you don't know how to use over-the-phone interpreting services, you're not alone. Most people who sign up for our services for the first time don't know how the process works either. Luckily, it's easy! Just click here, and we'll take care of the rest.
No one knows for sure what the New Year has in store for interpreting services, but we do know one or two things that will surely have an impact. Find out what they are.
Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction.
You've been there: A customer rings into your call center and doesn't speak English. You don't speak their language. Frustrations abound. So what's the answer?
Heather Joseph, manager of volunteer resources at Make-A-Wish Metro NY and Western NY, talks with CLI about working with kids who speak all sorts of languages.