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Tag: Healthcare

A child uses a stethoscope on a pediatrician in the children's hospital.
  • Language Resources for Your LEP Community

How Seattle Children’s Hospital Improved Language Access: Key Interventions and Actionable Takeaways

Seattle Children’s Hospital recently implemented innovative strategies to increase the use of interpreter services in their pediatric intensive care unit (PICU). Here’s how other hospitals can employ similar strategies to bridge language gaps, reduce health disparities, and improve outcomes for non-English-speaking patients.
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A smiling ASL interpreter works with a client on the CLI MERFi video interpreting platform.
  • Language Access/Advocacy

Online ASL Interpreter Services: Improving Access with Sign Language Support

Online ASL services provide real-time communication that leads to successful meetings, appointments, webinars, interviews, calls, and more.
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  • Healthcare/Medical Interpreting

The Role of Medical Sign Language Interpreters

Medical ASL interpreters allow deaf and HoH patients to take control of their healthcare by providing the context and clarity that patients and providers need to have constructive conversations.
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A doctor and patient smile as they work with a video interpreter on a tablet.
  • Healthcare/Medical Interpreting

Improving Patient Outcomes through Video Remote Interpreting in Healthcare

Video remote interpreting (VRI) is a convenient and secure service that helps improve care outcomes by enhancing provider-patient discussions.
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A happy video interpreter waves hello to a client.
  • Healthcare/Medical Interpreting

Providing Interpreter Services in Healthcare: Enhancing Care

Quality medical interpretation is crucial for overcoming language discordance and delivering equitable, effective healthcare.
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A smiling interpreter reads The Remote Interpreter: An International Textbook, Vol. 1, Foundations in Remote Interpreting.
  • Interpreters

A New Tool for Your Interpreter Toolbox: The Remote Interpreter

The first-of-its-kind, highly anticipated textbook for remote interpreters is here, and we can't get enough.
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  • Language Services

Meet MERFi: Mobile, Easy, Reliable, Fast Interpreting​

Meet MERFi: Mobile, Easy, Reliable, Fast Interpreting​. A new VRI platform that puts language access first.
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A grandmother and grandchild sit on a courtyard bench on a peaceful day and hold hands as they talk.
  • Interpreters

Eat Your Veggies and Respect Your Elders: How to Be Effective When Interpreting for Our Aging Population

Interpreting for the aging population can be challenging for a myriad of reasons. Some can’t hear well, some speak very softly, and some have health conditions that render them difficult to understand. Remember the 6 As to ensure these interactions go smoothly!
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Healthcare professionals wait in the hallway of a hospital. Once they meet with their patients, they'll need to connect to a medical interpreter.
  • Healthcare/Medical Interpreting

How Does Medical Interpreting Work?

Medical interpreters are essential in ensuring that communication between healthcare providers and patients who speak a language other than English is accurate. This can be challenging because of linguistic and cultural barriers, but with the expertise of an experienced medical interpreter, patients are able to communicate their needs, concerns, and preferences, and healthcare providers are […]

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A mother whispers to her delighted child.
  • Language Access/Advocacy

How CLI Is Preparing for HB 2359 Interpreter Requirements

CLI is keeping close track of Oregon HB 2359. We want to make sure our state’s most vulnerable residents can quickly access healthcare interpreters. Here’s how we’re addressing the requirements for remote interpreter under HB 2359.
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Two pharmacy staff members assist two customers at a checkout counter.
  • Language Services

See How Usage Materials Helped a Pharmacy, Hospital, and Bank Reach Their LEP Customers and Support Their Staff

How do your limited English proficient customers and patients know you offer interpreting services? You have to tell them. And usage materials are the way.
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A doctor holds a translated document on a clipboard for a patient to sign.
  • Healthcare/Medical Interpreting

What Are the Vital Medical Documents Your Organization Needs to Translate? Find Out

It can be tricky to figure out what vital medical documents you’re supposed to translate and in which languages. In this post, we break down what a vital document is, how to determine which of your documents are vital and which aren’t, and how to identify what languages you need to translate vital documents into.
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