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The latest news on how CLI is advancing language access and helping organizations quickly connect people to vital services through professional interpreters.

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  • Language Access/Advocacy

AI Speech Translation

Artificial intelligence (AI) speech translation promises to break down language barriers, but its effectiveness and reliability are still up for debate. While these systems leverage advanced machine learning and speech recognition technologies, they can struggle with nuances, context, and cultural differences, leading to errors and misunderstandings.  As AI technology continues to evolve, the question remains […]

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Black woman wearing a mask is getting a bandage applied to her arm after receiving a COVID-19 vaccine.
  • Healthcare/Medical Interpreting

3 Things to Start Doing Now to Make Vaccines More Accessible to LEP Patients

LEP patients are still experiencing barriers to vaccination. ConsejoSano's Abner Mason describes a few strategies to help build trust and get more vulnerable people vaccinated.
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A man sits on a white couch with his head in his hands. A mental health provider sits facing him holding a clipboard.
  • Interpreters

Keep These Things in Mind When Interpreting for Mental Health Interactions

Mental health interactions, like other interpreting scenarios, require interpreting know-how and a solid understanding of the code of professional ethics.
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Woman holding a leaf shaped like a heart.
  • Language Services

Why We Love Our Freelance Interpreters and Think You Will Too

In the language services industry, interpretation companies work with two kinds of interpreters: staff interpreters or freelance interpreters. Most interpreting companies work with both.  At

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Three empty hospital beds in a room. Easy access to telephone interpreters lowers readmission rates for LEP individuals.
  • Healthcare/Medical Interpreting

How Medical Interpreters Can Make Healthcare More Equitable for LEP Patients

In order to make healthcare more equitable for limited English proficient patient populations, easy access to medical interpreting services is
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Telephone interpreter working remotely at desk.
  • Language Services

What Are Phone Interpreter Services and Why You Might Need Them

Always been curious about phone interpreter services? What it is and who uses it? We knew it. Read on for more!
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Female provider filling out a medical questionnaire for her non-English-speaking patient.
  • Interpreters

Medical Questionnaires: Their Importance in Patient Care and How to Maneuver Them as a Medical Interpreter

New to remote medical interpreting? Our QA team is here with tips and best practices to help make the transition as smooth as possible. This week, they tackle medical questionnaires.
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Man and woman both holding kiwis in mid-discussion at a grocery store. The man is wearing a red hat, sweatshirt, and denim jacket. The woman is wearing a mint headscarf and denim jacket.
  • Language Services

8 Reasons You Need Language Services for Your Business

Think your business could benefit from language services? It probably could. Find out why.
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Kristin sitting on stage with 3 other people on a panel discussion at a language conference in January 2020.
  • Community/Culture

Humans of CLI: CEO Kristin Quinlan Is Excited. Find Out Why

2020 was a rough year. A lot of businesses suffered, but CEO Kristin Quinlan discusses how CLI found opportunity within all the calamity.
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Black woman laughing pointing and standing in front of a blue concrete wall
  • Community/Culture

Ignored No More: Voices Shine through Black American Sign Language

Black American Sign Language (BASL) is a vibrant language that has existed on the fringe for far too long. Now, Black Deaf youth are changing that. Read about the history of BASL along with an interview with ASL interpreter Rashana.
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Gloved hand lining up five vials of COVID-19 vaccine.
  • Healthcare/Medical Interpreting

How Trust Can Help Combat Vaccine Hesitancy Among Non-English Speakers

To achieve herd immunity against the coronavirus, officials will need the help of credible community messengers to reach vaccine hesitant individuals.
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Smiling female video interpreter holding a pen and sitting at a table in front of a laptop.
  • Interpreters

Be the Best Video Remote Interpreter You Can Be. Here’s How

CLI's QA specialists make transitioning from on-site interpreting to video remote interpreting a piece of cake with these helpful tips.
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Male medical interpreter looking sad sitting on a ledge with his back to a cityscape.
  • Healthcare/Medical Interpreting

Supporting the Health and Well-Being of Medical Interpreters [Part 5]

The pandemic has tested the resolve of most healthcare workers, medical interpreters included. There are ways to help your staff, though, starting with these tips.
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