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  • Language Access/Advocacy

AI Speech Translation

Artificial intelligence (AI) speech translation promises to break down language barriers, but its effectiveness and reliability are still up for debate. While these systems leverage advanced machine learning and speech recognition technologies, they can struggle with nuances, context, and cultural differences, leading to errors and misunderstandings.  As AI technology continues to evolve, the question remains […]

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Group of seven women interpreters laughing and smiling against a white wall
  • Interpreters

From Past to Present: Women Interpreters Continue to Lead the Way

We found two inspiring stories about intrepid women interpreters, past and present, who have played important roles in facilitating communication between people and cultures. Let’s

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CLI wants to make sure you are doing everything you can to provide meaningful access to your LEP customers, and language access materials are just the beginning. Download CLI’s Language Access Planning Workbook now to develop, enhance, or update your organization’s language access plan.
  • Language Services

The Language Access Materials You Need to Know About

You worked hard to ensure your organization has interpreting services. The problem? No one is using them. The solution? Language access materials.
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Male IT manager working at a computer in a room at a hospital.
  • Language Services

Don’t Implement a VRI Solution without Considering Your Infrastructure

Before you dive into your VRI implementation strategy, take a step back and make sure the IT infrastructure in your healthcare system can handle what you have in store.
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An interpreter interpreting, a nurse caring for a non-English-speaking patient, and an operator connecting an interpreter to a call
  • Language Services

See How Easy It Is to Get a Telephone Interpreter

If you don't know how to use over-the-phone interpreting services, you're not alone. Most people who sign up for our services for the first time don't know how the process works either. Luckily, it's easy! Just click here, and we'll take care of the rest.
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Two non-binary people who use gender-neutral language walking down the street
  • Language Access/Advocacy

The Importance of Gender-Inclusive Language in Interpreting

As interpreters, it's important to work toward using more gender-inclusive language. Certified Spanish interpreter Marisol Varela shares more.
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A call center manager coaches a call center agent who looks triumphantly at a computer monitor. They both wear headsets.
  • Healthcare/Medical Interpreting

Get Ready for CMS Call Center Monitoring in 3 Easy Steps

3 easy steps to get you ready for CMS call center monitoring. With a little help, a 5 star rating is within your reach.
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White desk for an interpreter with plants and candles to help create an inspiring environment.
  • Interpreters

Want to Feel More Calm? Head This Way for Interpreter Self-Care Tips

Remaining 100% stress-free might be an impossible task as an interpreter, but it’s important not to forget about your own emotional well-being. Discover some crucial self-care tips now!
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Group of friends gathering to share what they are thankful for and toasting to each other
  • Community/Culture

We Love Stuffing, We Hate Turkey, and We’re Thankful for YOU

We're thankful for friends, family, our health, and . . . Rick and Morty. Read on to see what other CLI team members held near and dear to their hearts this year.
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Smiling woman interpreting over phone. Smiling woman interpreting via video. Smiling female using an on-site interpreter.
  • Language Services

Interpreting Services: How to Choose the Best Mode of Delivery

There are several modes of interpreting services available to you. Find out how to choose the best one for you and your clients.
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Woman with headphones sitting in a restaurant studying for her CMI certification
  • Interpreters

CMI Certification Promotes Patient Safety in Healthcare Interpreting

Certified medical interpreters (CMIs) are a hot commodity. Learn more about the National Board's CMI program now.
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Interpreters sitting around a conference table with computers discussing and questioning trends in the industry
  • Language Access/Advocacy

4 Things We Learned from CCHI’s First-Ever Summit

Language industry heavyweights gathered to discuss trends in healthcare interpreting at CCHI's first-ever National Healthcare Interpreter Certification Summit.
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Pink letters mixed together on white background used to make acronyms
  • Language Services

9 Acronyms to Make You Sound Like a Language Industry Expert

Many industries use specialized acronyms, and guess what? The language industry is no different. Check out the most common ones, and let us know which ones we missed!
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