Category: Healthcare/Medical Interpreting

The one thing we can count on: coronavirus isn't going away anytime soon. So how do we navigate this "new normal" both now and afterward? This is the first post in our series exploring how language access professionals can prepare for the future of coronavirus.
We're joining in on #FrontlineFriday and sharing the stories and experiences of our interpreters who work on the frontline.

In late February at a press briefing, officials from the Centers for Disease Control and Prevention (CDC) addressed concerns and answered questions about novel coronavirus (or COVID-19). CDC spokesperson Benjamin Haynes stated that it’s not a matter of “if” the new virus will see community spread throughout the United States, but “when.” And indeed he […]

3 easy steps to get you ready for CMS call center monitoring. With a little help, a 5 star rating is within your reach.
Clinics are using video remote interpreting to overcome language barriers & deliver quality healthcare to their patients. Why more providers are relying on VRI.
With telemedicine on the rise, find out how healthcare providers can stay compliant by including video remote interpreting with their services.
Get a rundown of the proposed changes to Section 1557 of the ACA that may affect the way your organization approaches language access.
Get the breakdown on what CMS call center monitoring is all about, and what you need to know to be prepared for test calls.
Find out the benefits of both video and telephone interpreting, and how to know which is best for your interaction in healthcare.
Telemedicine and the telephone seem like opposites — one more modern, the other a relic — but the two share a history with language access in common.
Healthcare providers may find themselves in legal trouble for not providing required language services to patients. Find out why it pays to be compliant.
CMS recently updated their rural healthcare strategy to include telemedicine, which will not only help address the growing healthcare disparities in rural areas, but also the lack of language services as well.