Phone Interpreting
CLI offers professional over-the-phone interpretation services whenever and wherever you need them. The second you place a language request with CLI, our proprietary platform works to automatically connect you with a professional contract interpreter.
How It Works
Simply dial CLI’s number, answer a few questions, and you’ll be connected with a highly qualified interpreter. We work with qualified interpreters with experience in a wide range of industries, from healthcare to finance.
Dial CLI’s phone number. CLI’s operators answer within seconds.
The operator will ask what language you need. If you’re not sure the operator can help you. CLI offers interpreters in 230+ languages.
The operator will gather your call information while CLI’s system locates an available interpreter. Let the operator know if you need a third-party dial-out.
The operator will connect the interpreter to your call. The operator will then disconnect from the line and your conversation can begin.
CLI interpreting services are available 24 hours a day,
7 days a week, so we’re always here to take your call. Connect with your customers or patients with meaningful, clear, and effective communication.
CLI phone interpretation offers expert language support within seconds.
Access accurate and complete phone interpretation in 230+ languages without the minimums involved with scheduling on-site interpreters.
Language barriers can be frustrating for those who speak a language other than English and can prevent them from getting support. CLI’s telephone interpreting services allow everyone to speak their native language. This leads to more comfortable, positive experiences and ensures customers get the care or services they need.
At CLI, we offer industry-specific interpretation services for a variety of industries:
Industry-specific interpretation services are invaluable for professionals who need to communicate complex information accurately. Industry terms, expressions, and jargon don’t always translate easily from one language to another. By connecting with an experienced interpreter with specialized knowledge of your field, you can ensure your message is conveyed with precision and clarity.
We make sure that the contract interpreters aren’t just fluent between languages, but actually possess a deep working knowledge of industry terminology. We carefully select the right interpreters, ensuring that you get the most accurate interpretation possible.
CLI’s network of interpreters go through a stringent credentialing process to ensure you get connected with the highest quality professionals.
All contract interpreters in our network are HIPAA certified and agree to strict confidentiality and nondisclosure agreements.
CLI’s telephone interpreter services are here to serve your company’s and customers’ needs. When your business is ready to add telephone interpreting services to your offerings, reach out to us for a no-commitment phone consultation and quote. Once you’re set up with a plan, your organization will be ready to provide quick and reliable phone interpretation any time you need it.
Testimonial
CLI has professional interpreters in 230+ languages, and our specialty is languages of lesser diffusion. With 24/7 availability and lightning-fast response rates to requests for rare languages, your trust is well-placed with CLI. Our automated call routing ensures your LEP customers talk to someone in their language as fast as possible.
CLI will build a dedicated team to support your organization, including project management and quality assurance. This team will craft a plan just for you, based on our experience supporting organizations in highly regulated industries. We also closely track language access laws across the country and keep you in the loop to make sure you’re compliant.
You pay by the minute — whether your demand is consistent, dips, or spikes. You can access our interpreters from your existing devices, so there’s no overhead.
CLI’s technology is nimble and positioned for scaling. And our vast pool of interpreters are there for you on demand, with no scheduling needed.
Get In Touch
Contact us today to set up a free demo with one of our account executives.
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