Improve claim efficiency stats and reduce costs by ensuring your agents get accurate info the first time they talk with a customer.
Using experienced interpreters for insurance companies opens your business to a wider customer base and improves customer satisfaction.
Instead of hiring bilingual staff, on-demand interpreters give you the flexibility to reach customers in hundreds of languages.
CLI’s full spectrum of language services allows your team to truly connect with your insurance customers — on paper, over the phone, or on video.
Case Study
In 2021, one of our customers — a large insurance provider — expanded into Hawaii. They needed immediate support for the languages spoken by customers in that region. Between the diverse language mix and complex reporting requirements to fulfill their new contract, this was a job only CLI was equipped to handle.
As CLI does for all our customers, an internal team of interpreter recruiters, IT professionals, and client relations specialists went to work ensuring they had ample on-demand access to interpreters for the Marshallese, Chuukese, Samoan, and Tongan languages.
Case Study
In 2021, one of our customers — a large insurance provider — expanded into Hawaii. They needed immediate support for the languages spoken by customers in that region. Between the diverse language mix and complex reporting requirements to fulfill their new contract, this was a job only CLI was equipped to handle.
As CLI does for all our customers, an internal team of interpreter recruiters, IT professionals, and client relations specialists went to work ensuring they had ample on-demand access to interpreters for the Marshallese, Chuukese, Samoan, and Tongan languages.
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