Call Centers

Multilingual Call Center Interpreters Enhance Customer Service

Six friendly CLI team members smile for the camera.

People are 72% more likely to buy in their own language.

Call centers succeed on their performance stats, and CLI is stubbornly dedicated to helping you improve yours.

Hang-ups are the killer of call center KPIs, and the leading cause of hang-ups is a language disconnect. Call center interpreter services help you connect with the 1 in 5 people who prefer to speak in a language other than English.

Think of CLI as an extension of your team. We fill in with language support so you can easily communicate with all your customers. Our interpreters treat your customers like our customers: friendly, helpful, and attentive. We connect interpreters quickly to help your callers resolve issues on first touch.

A customer service representative smiles at their computer screen.

Support Your Customers in the Languages They Speak

Testimonial

Testimonial

“Very helpful and clear interpretation services! Appreciate the prompt and quality service!”
Industry Professional
Your call center agents will no longer have to awkwardly use the French they haven't spoken since 7th grade if you add telephone interpreting services to your call center.
Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction.
You've been there: A customer rings into your call center and doesn't speak English. You don't speak their language. Frustrations abound. So what's the answer?