Telephone Interpreting Archives - Page 2 of 5 - Certified Languages International

Language Services

Learn Best Practices and Benefits of Remote Interpretation

The use of remote interpreting services has rapidly grown over the past decade.

Language Services

Why Interpreters in Banking Are Important

As demographics in the U.S. continue to diversify, banks and financial institutions face a growing need for professional interpretation services to serve multilingual customers better.

Interpreters

A New Tool for Your Interpreter Toolbox: The Remote Interpreter

The first-of-its-kind, highly anticipated textbook for remote interpreters is here, and we can't get enough.

Language Services

3 Ways Banks Can Reduce Language Barriers for LEP Customers

The limited English proficient (LEP) community needs language access in banking. How do you reduce barriers to attract and serve your LEP community? Here are some ideas you can implement quickly. Make it easy to bank with you by making a connection The simple fact is this: 20% of people in the U.S. speak a […]

Language Services

Lenders Should Not Expect Borrowers to Use Ad Hoc Interpreters to Interpret or Translate

“Lenders and servicers must be required, not merely encouraged, to respond to the needs of LEP consumers with concrete steps to increase access to written and oral assistance. Without action, LEP consumers will continue to face significant barriers in achieving homeownership and saving their homes when they face hardship.” — Nicole Cabañez, Skadden Fellow at […]

Language Services

What Is Remote Interpretation?

Remote interpretation services, like OPI and VRI, are used by thousands of people every day to make communications between people who speak different languages easy.

Language Services

The Hidden Costs of Low-Cost Interpreting Services

Choosing the lowest-priced provider for interpreting services can lead to hidden costs, lower quality, and potential liabilities. Here’s how — and how to protect yourself.

Language Services

See How Usage Materials Helped a Pharmacy, Hospital, and Bank Reach Their LEP Customers and Support Their Staff

How do your limited English proficient customers and patients know you offer interpreting services? You have to tell them. And usage materials are the way.

Language Access/Advocacy

2023 Predictions: What’s on the Horizon for Language Access and Interpreting Services

Right now we’re wishing we had a crystal ball to help us forecast 2023. Instead, we’ll have to rely on our industry data and expertise to predict what’s ahead for the language industry. So we asked CLI pros in Interpreter Services, Interpreter Recruitment, Operations . . . all the way up to our CEO. Here’s […]

Language Services

Interpreters in Education Are a Must — And I’m Fluent in English

Even with living in the U.S. for 20 years, a degree in English, and extensive training in linguistics, Helen still struggles with understanding the U.S. school system. Now imagine what it would be like for a recent immigrant.

Healthcare/Medical Interpreting

Centers for Medicare & Medicaid Services (CMS): A Peek behind the Curtain of the Healthcare Behemoth

We talk a lot about CMS testing season, but CMS, the organization, is A LOT bigger than that. Get a feel for its history and the impact it has on millions of Americans.

Language Services

Take a Closer Look at the 3 New Additions to CLI’s Language List

Take a little journey with us through the Horn of Africa, Guatemala, and Northern Mexico, exploring the origins of our newest languages.

Tag: Telephone Interpreting