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Tag: Healthcare

Gloved hand lining up five vials of COVID-19 vaccine.
  • Healthcare/Medical Interpreting

How Trust Can Help Combat Vaccine Hesitancy Among Non-English Speakers

To achieve herd immunity against the coronavirus, officials will need the help of credible community messengers to reach vaccine hesitant individuals.
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Skyline of Minneapolis, Minnesota, where the presenters from the Many Faces of Community Health conference live
  • Language Access/Advocacy

3 Great Sessions from the Many Faces of Community Health Conference

We attended the Many Faces of Community Health, a Minnesota-based conference on improving the care to underserved communities. We were lucky to exhibit as well. Click for our summary!
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Four women who all live in the same community embrace
  • Healthcare/Medical Interpreting

Community-Oriented Strategies that Can Help Deliver Effective Communication and Language Access [Part 4]

Communication, especially during a pandemic, is more than just language. Language access managers can borrow strategies from community outreach approaches to improve language access.
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Woman looks at laptop to access an interpreter for telehealth services.
  • Healthcare/Medical Interpreting

Accessing Interpreters for Telehealth Is Easy with 3-Way Video Calls

Providing medical interpreters during telehealth calls can be a challenge for many healthcare systems. Three-way video calls from a secure video remote interpreting (VRI) platform is an effective solution.
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A sign language staff medical interpreter in a micro call center communicating with a woman.
  • Healthcare/Medical Interpreting

For Interpreting in Healthcare, the Future Is Here: And It’s Insourcing [Part 3]

In-person interpreting is still a critical service during the pandemic, but with in-person care volume down and virtual care volume up, language access managers will need to find a different way to use their skills.
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Man using his smartphone to talk to his doctor from home.
  • Healthcare/Medical Interpreting

While Telehealth Got a Slow Start, There Is No Stopping It Now

Before the coronavirus pandemic, telehealth adoption was slow. Now, it's highly unlikely anyone will be able to put that genie back in the bottle.
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  • Healthcare/Medical Interpreting

Telemedicine Is Here to Stay, and Interpreting Needs to Be Part of the Conversation [Part 2]

It's likely telemedicine will stick around after the pandemic, which means healthcare organizations will need to involve stakeholders of diverse backgrounds to determine a permanent telemedicine strategy. This needs to include language access professionals.
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Female clinician providing a vaccine to a female patient
  • Interpreters

Interpreters Can Help Patients Access Important Vaccine Education

Medical interpreters can help providers deliver comprehensive education about vaccines, which will be especially helpful once one is developed for the coronavirus.
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Elderly female and male sitting who need language access services under Section 1557 of the ACA
  • Healthcare/Medical Interpreting

The Final Rule: What You Need to Know about Language Access and Section 1557

A final rule has been issued regarding Section 1557 of ACA. See how these new changes affect language access.
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Person holding a blue pen writing out a list of translated coronavirus resources
  • Healthcare/Medical Interpreting

Free Multilingual Coronavirus Resources

In late February at a press briefing, officials from the Centers for Disease Control and Prevention (CDC) addressed concerns and answered questions about novel coronavirus (or COVID-19). CDC spokesperson Benjamin Haynes stated that it’s not a matter of “if” the new virus will see community spread throughout the United States, but “when.” And indeed he […]

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CLI wants to make sure you are doing everything you can to provide meaningful access to your LEP customers, and language access materials are just the beginning. Download CLI’s Language Access Planning Workbook now to develop, enhance, or update your organization’s language access plan.
  • Language Services

The Language Access Materials You Need to Know About

You worked hard to ensure your organization has interpreting services. The problem? No one is using them. The solution? Language access materials.
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Male IT manager working at a computer in a room at a hospital.
  • Language Services

Don’t Implement a VRI Solution without Considering Your Infrastructure

Before you dive into your VRI implementation strategy, take a step back and make sure the IT infrastructure in your healthcare system can handle what you have in store.
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