If you don't know how to use over-the-phone interpreting services, you're not alone. Most people who sign up for our services for the first time don't know how the process works either. Luckily, it's easy! Just click here, and we'll take care of the rest.
Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction.
Heather Joseph, manager of volunteer resources at Make-A-Wish Metro NY and Western NY, talks with CLI about working with kids who speak all sorts of languages.