Even with living in the U.S. for 20 years, a degree in English, and extensive training in linguistics, Helen still struggles with understanding the U.S. school system. Now imagine what it would be like for a recent immigrant.
Telephone interpreting is not isolated to the telephone anymore! You may end up interpreting over a video call, and we’ve got some tips to help you through it.
If you work with the public, bookmark this post. These are the terms you’ll need to know when providing services to your deaf and hard of hearing customers.
Before partnering with a video interpreting company, scan our list of the top orgs in the U.S. — get ready to compare, contrast, and (critically) evaluate!
CSA Research releases its Top 100 Language Service Providers in the U.S. every year. Since there are many excellent interpretation companies on this list, we’d thought we’d preview the ones at the very top. Take a look.
Providing medical interpreters during telehealth calls can be a challenge for many healthcare systems. Three-way video calls from a secure video remote interpreting (VRI) platform is an effective solution.
If you’re new to using an ASL interpreter over video, it’s a good idea to brush up on the applicable laws to make sure your deaf or hard-of-hearing patients are receiving the best care possible. (You can start here!)
In-person interpreting is still a critical service during the pandemic, but with in-person care volume down and virtual care volume up, language access managers will need to find a different way to use their skills.
It’s likely telemedicine will stick around after the pandemic, which means healthcare organizations will need to involve stakeholders of diverse backgrounds to determine a permanent telemedicine strategy. This needs to include language access professionals.
