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Tag: Telephone Interpreting

Interpreting Services: How to Choose the Best Mode of Delivery

Smiling woman interpreting over phone. Smiling woman interpreting via video. Smiling female using an on-site interpreter.

There are several modes of interpreting services available to you. Find out how to choose the best one for you and your clients.

Published November 11, 2019
Categorized as Language Resources for Your LEP Community Tagged Business Solutions, Healthcare, Language Services, Telephone Interpreting, Video Remote Interpreting

6 of the Top Questions About Interpreting Services Answered

Light bulb in a thought bubble on a blackboard

Interpreting services’ most frequently asked questions. Find out the answers to FAQs about pricing, language identification, call analytics, and more.

Published August 28, 2019
Categorized as Language Resources for Your LEP Community Tagged Business Solutions, Language Services, Telephone Interpreting

3 CMS Call Center Monitoring Resources You Need To Know

Three women sitting on a couch looking at their laptops. They are working together and smiling.

Get the breakdown on what CMS call center monitoring is all about, and what you need to know to be prepared for test calls.

Published December 12, 2018
Categorized as Language Resources for Your LEP Community Tagged CMS Calls, Health Plans, Medicare, Telephone Interpreting

Which Is Better for Healthcare: Video or Phone Interpreters?

Close-up of headset and computer an interpreter uses for video or phone sessions in healthcare

Find out the benefits of both video and telephone interpreting, and how to know which is best for your interaction in healthcare.

Published December 4, 2018
Categorized as Language Resources for Your LEP Community Tagged Healthcare, Telephone Interpreting, Video Remote Interpreting

Telemedicine and Interpreting Share Roots in the Telephone

Black, white, and green telephone receivers used for medical interpreting

Telemedicine and the telephone seem like opposites — one more modern, the other a relic — but the two share a history with language access in common.

Published October 17, 2018
Categorized as Language Resources for Your LEP Community Tagged Healthcare, Telehealth, Telephone Interpreting, Video Remote Interpreting

3 Reasons Why Providers Need to Embrace Remote Interpreting in Healthcare

A female physician seeing a patient via a telehealth appointment. She's using a laptop and is wearing a white lab coat and stethoscope around her neck.

Telehealth is hot, hot, hot, so these 3 reasons to ensure remote interpretation is incorporated into your practices shouldn’t surprise you.

Published November 28, 2017
Categorized as Language Resources for Your LEP Community Tagged Healthcare, Language Services, Telephone Interpreting, Video Remote Interpreting

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