Your call center agents will no longer have to awkwardly use the French they haven’t spoken since 7th grade if you add telephone interpreting services to your call center.
Learn how a prepared interpreting services company like CLI can help health plans nail CMS call center monitoring.
In the language services industry, interpretation companies work with two kinds of interpreters: staff interpreters or freelance interpreters. Most interpreting companies work with both. At CLI, our model is based on working primarily with professional interpreters who are remote independent contractors, and we wouldn’t change it for a thing. Why? Here are a few reasons.… Continue reading Why We Love Our Freelance Interpreters and Think You Will Too
Always been curious about phone interpreter services? What it is and who uses it? We knew it. Read on for more!
Think your business could benefit from language services? It probably could. Find out why.
CLI’s QA specialists make transitioning from on-site interpreting to video remote interpreting a piece of cake with these helpful tips.
If you’re new to using telephone interpreting services, these 9 tips will help you get the most out of your experience.
CSA Research releases its Top 100 Language Service Providers in the U.S. every year. Since there are many excellent interpretation companies on this list, we’d thought we’d preview the ones at the very top. Take a look.
In-person interpreting is still a critical service during the pandemic, but with in-person care volume down and virtual care volume up, language access managers will need to find a different way to use their skills.
Pick up some extra skills by learning how to confidently work with a remote interpreter.
We’ve added two new languages to our language list: Yapese and Q’eqchi’. Learn more about these two rare languages, including where their spoken and how many speakers are left in the world.
If you’re an on-site interpreter looking to make the move to remote interpreting, check out these tips!