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I want to use the chat feature

The chat feature allows the involved parties to send and receive text-based messages. The chat works in real time; when you see your message on the chat screen, the receiver of the message will be able to see it, too.

When a message has been sent over chat, a blue number will appear on the receiver’s chat window that corresponds with the number of messages the sender sent. If you do not see a response, remind the receiver to check their chat window to view your message.