Archives: Support Hub for Call Centers
Data Policy
Rate Limiting
Encryption Policy
Password Policy
Browser and device requirements
Device Operating System Google Chrome Apple Safari PC running Windows Windows 10 ✓(83 & above) Apple iMac, MacBook & MacBook Pro Mac OS X 10.14 & newer ✓(83 & above) ✓(13.1.1 & above) Android smartphones & tablets Android 8 & newer ✓(85 & above) iOS iPhones & iPads iOS 13.6 & newer … Continue reading Browser and device requirements
I Need To Block An Interpreter
The Internal Blocked Interpreters function allows admins to block internal interpreters from individual child accounts. To block internal interpreters for child accounts: Note: You can unblock an interpreter at any time. If you want to block an interpreter from all accounts, navigate to their profile, and select No under the Active status.
I Need To Find An Interpreter
I Need To Add An Interpreter
As an admin, you have the ability to add and manage your own interpreter staff. To add a staff interpreter to the portal: Note: An Interpreter ID will be generated after the interpreter’s profile has been filled out and saved. You will need to exit the interpreter’s profile and re-enter to view the ID. Email… Continue reading I Need To Add An Interpreter