MERFi Minimum Requirements

CLI’s Video Remote Interpreting (VRI) Platform: Minimum Requirements & Compatibility Minimum System Requirements Overview of Compatibility

Browser & Device Requirements

Device Operating System Google Chrome Apple Safari PC Running Windows Windows 10 ✓(83 & above) Apple Imac, Macbook & Macbook pro Mac OS X 10.14 & newer ✓(83 & above) ✓(13.1.1 & above) Android Smartphones & Tablets Android 8 & newer ✓(85 & above) iOS iPhones & iPads iOS 13.6 & newer ✓

Bandwidth Requirements

Memory (RAM) 4 GB Bandwidth 500 Kbps up / 800 down for 2-person video calls; 500 Kbps up / 1.2 Kbps down for 3- and 4-person video calls Firewall Ports TCP 443, 17990, 17992, 1025-2048, 5060-5061; UDP 50000-65535 HD Resolution Graphics capabilities that support HD resolution on one or more displays No software installation or… Continue reading Bandwidth Requirements

User Guide

User Guide PDF download Section 1: Logging in to your MERFi Account Section 2: Home Page Overview Once logged in, your “Home” screen (sometimes referred to as the “Billing” screen) will display the following fields: Organizational Information, Languages, Channel, and Schedule. Organizational Information Between 1 and 5 fields at the top of the screen will be set by your… Continue reading User Guide