# Certified Languages International > 24/7 phone \& video interpreting services in 230\+ languages\. Connect with certified interpreters for healthcare, business, and more\. Get a quote\. Generated by Yoast SEO v28.0, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Interpretation \& Translation Services](https://certifiedlanguages.com/services/) - [Business Translation Services](https://certifiedlanguages.com/business-translation-services/) - [Insurance Translation Services](https://certifiedlanguages.com/insurance-translation-services/) - [Healthcare Document Translation Services](https://certifiedlanguages.com/healthcare-document-translation-service/) - [Professional Legal Document Translation Services](https://certifiedlanguages.com/legal-documents-translation-services/) ## Posts - [The Slow Summer Season for Remote Interpreting Is Here\. Now What?](https://certifiedlanguages.com/blog/the-slow-summer-season-for-remote-interpreting-is-here-now-what/): How Freelance Interpreters Can Turn Slow Summer Seasons into Opportunities for Growth - [4 Signs Your Language Access Program Needs a Safety Check \(and How to Strengthen It\) ](https://certifiedlanguages.com/blog/signs-your-language-access-program-needs-a-safety-check/) - [What Should a Hospital Look for in a Video Remote Interpreting \(VRI\) Vendor?](https://certifiedlanguages.com/blog/what-should-a-hospital-look-for-in-a-video-remote-interpreting-vendor/) - [48 Teams from 48 Countries Will Visit the U\.S\. for the FIFA World Cup\. What Languages Will You Hear?](https://certifiedlanguages.com/blog/languages-spoken-at-fifa-world-cup/) - [Healthcare Interpreting RFP Best Practices](https://certifiedlanguages.com/blog/healthcare-interpreting-rfp-best-practices/): Today’s healthcare RFPs for remote interpreting services require more than pricing comparisons\. Explore the key questions procurement teams and healthcare leaders should ask to improve patient communication, streamline workflows, and select the right language access partner\. ## Newsroom - [Kristin Quinlan Wins Prestigious Industry Award](https://certifiedlanguages.com/newsroom/kristin-quinlan-wins-prestigious-industry-award/): The Bill Graeper Award honors exceptional service, mentorship, and leadership in the language industry, qualities embodied by this year’s recipient, CLI’s CEO Kristin Quinlan\. - [At Certified Languages International, Communication Plays a Central Role: Top Workplaces 2021](https://certifiedlanguages.com/newsroom/at-certified-languages-international-communication-plays-a-central-role-top-workplaces-2021/): CLI fosters a vibrant culture emphasizing communication\. Offering interpretation over phone and video, they adapt, support, and empower their diverse workforce, during highs and lows\. - [Language Access Isn’t Just a Courtesy—It’s a Civil Right](https://certifiedlanguages.com/newsroom/language-access-isnt-just-a-courtesy-its-a-civil-right/): When parents can’t access education services in their native language, children often take on the role of ad hoc interpreter\. Here’s how to avoid this pitfall — and the legal risks that come with it\. - [Member Spotlight: Elizabeth Garvin, SHRM\-SCP](https://certifiedlanguages.com/newsroom/member-spotlight-elizabeth-garvin-shrm-scp/): Elizabeth Garvin, CLI’s head of HR, has seen a lot in her tenure, like a 2,500% growth in the workforce \(yowza\!\) at CLI\. - [How Banks Can Speak Their Customers’ Language](https://certifiedlanguages.com/newsroom/how-banks-can-speak-their-customers-language/): Financial transactions are tough for limited English proficient individuals\. Regional banks lead in multilingual services, setting standards for customer experience, accessibility, and communication\. ## Team Members - [Elizabeth Garvin](https://certifiedlanguages.com/team-members/elizabeth-garvin/) - [Joe Pointer](https://certifiedlanguages.com/team-members/joe-pointer/) - [Amanda Paull](https://certifiedlanguages.com/team-members/amanda-paull/) - [Scott Ostermiller](https://certifiedlanguages.com/team-members/scott-ostermiller/) - [Rich Jolly](https://certifiedlanguages.com/team-members/rich-jolly/) ## CMS Test Call Information Packet — Interpreters - [Questions with the Medication INSULIN](https://certifiedlanguages.com/cms-test-season-interpreter-tips/questions-with-the-medication-insulin/) - [Questions with the Medication SPRYCEL](https://certifiedlanguages.com/cms-test-season-interpreter-tips/questions-with-the-medication-sprycel/) - [Questions with the Medication SHINGRIX](https://certifiedlanguages.com/cms-test-season-interpreter-tips/questions-with-the-medication-shingrix/) - [Questions with the Medication XANAX](https://certifiedlanguages.com/cms-test-season-interpreter-tips/questions-with-the-medication-xanax/) - [Questions with the Medication RYTARY](https://certifiedlanguages.com/cms-test-season-interpreter-tips/questions-with-the-medication-rytary/) ## Merfi Support Hub - [FAQs: Technical and Security Requirements](https://certifiedlanguages.com/support-hub/faqs-technical-and-security-requirements/) - [MERFi Masterclass II: Scheduling with MERFi](https://certifiedlanguages.com/support-hub/merfi-masterclass-scheduling-with-merfi/) - [MERFi Masterclass: From Basics to Power User](https://certifiedlanguages.com/support-hub/merfi-masterclass-from-basics-to-power-user/) - [Incorporate Prescheduling into Your Language Access Plan](https://certifiedlanguages.com/support-hub/incorporate-prescheduling-into-your-language-access-plan/) - [Quick Start Guide](https://certifiedlanguages.com/support-hub/quick-start-guide/) ## Help Center for Admins - [User Guide](https://certifiedlanguages.com/support-hub-for-admins/document-user-guide/) - [SIP \& API Approaches](https://certifiedlanguages.com/support-hub-for-admins/sip-api-approaches/) - [Browser \& Device Requirements](https://certifiedlanguages.com/support-hub-for-admins/browser-device-requirements/) - [Compliance \& Policies](https://certifiedlanguages.com/support-hub-for-admins/compliance-policies/) - [Adding a Guest with MERFi](https://certifiedlanguages.com/support-hub-for-admins/adding-a-guest-with-merfi/) ## Support Hub for Call Centers - [Compliance \& Policies](https://certifiedlanguages.com/support-hub-for-call-centers/compliance-policies-2/) - [Compliance \& Policies](https://certifiedlanguages.com/support-hub-for-call-centers/compliance-policies/) - [I Need To Find A Customer](https://certifiedlanguages.com/support-hub-for-call-centers/i-need-to-find-a-customer-2/) - [Browser and device requirements](https://certifiedlanguages.com/support-hub-for-call-centers/browser-and-device-requirements/) - [I Need To Add An Interpreter](https://certifiedlanguages.com/support-hub-for-call-centers/i-need-to-add-an-interpreter/) ## Video Remote Interpreting Support Hub - [Contact MERFi Support](https://certifiedlanguages.com/video-remote-interpreting-support-hub/contact-merfi-support/) - [Bandwidth requirements](https://certifiedlanguages.com/video-remote-interpreting-support-hub/bandwidth-requirements/) ## Document Translations Information - [Translation Services Definitions](https://certifiedlanguages.com/document-translations-information/translation-services-definitions/) - [FAQs: Translations Project Pricing](https://certifiedlanguages.com/document-translations-information/faqs-translations-project-pricing/) - [FAQs: Translations Process Questions](https://certifiedlanguages.com/document-translations-information/faqs-translations-process-questions/) - [FAQs: General Translations Questions](https://certifiedlanguages.com/document-translations-information/faqs-general-translations-questions/) - [How to Use the Plunet Translations Project Portal \[WATCH VIDEO\]](https://certifiedlanguages.com/document-translations-information/how-to-use-the-plunet-translations-project-portal/) ## Customer Support - [How to Submit a Support Ticket](https://certifiedlanguages.com/support/how-to-submit-a-support-ticket/) - [FAQs: Billing and Reporting](https://certifiedlanguages.com/support/faqs-billing-and-reporting/) - [FAQs: Accessing Your Account](https://certifiedlanguages.com/support/faqs-accessing-your-account/) - [How to Pay Your Invoice Online \[WATCH VIDEO\]](https://certifiedlanguages.com/support/how-to-pay-your-invoice-2/) - [How to Access CLI's Client Reporting Portal \[WATCH VIDEO\]](https://certifiedlanguages.com/support/how-to-use-report-web/) ## OPI Support - [Using Virtual Meeting Platforms to Connect with a CLI Phone Interpreter](https://certifiedlanguages.com/opi-support/using-virtual-meeting-platforms-to-connect-with-a-cli-phone-interpreter/) - [Tips for Working with a Phone Interpreter](https://certifiedlanguages.com/opi-support/tips-for-working-with-a-phone-interpreter/) - [How to Preschedule a Phone Interpreter](https://certifiedlanguages.com/opi-support/how-to-preschedule-a-phone-interpreter/) - [Third\-Party Dial\-Out Instructions](https://certifiedlanguages.com/opi-support/third-party-dial-out-instructions/) - [How to Connect with a Phone Interpreter](https://certifiedlanguages.com/opi-support/how-to-connect-with-a-phone-interpreter/) ## Categories - [Common Questions by Keyword](https://certifiedlanguages.com/cms-test-season-interpreter-tips/category/cms-common-questions-by-keyword/) - [CMS Glossaries](https://certifiedlanguages.com/cms-test-season-interpreter-tips/category/cms-glossaries/) - [Other Resources](https://certifiedlanguages.com/cms-test-season-interpreter-tips/category/cms-other-resources/) - [Quick Tips](https://certifiedlanguages.com/cms-test-season-interpreter-tips/category/cms-quick-tips/) - [Videos](https://certifiedlanguages.com/cms-test-season-interpreter-tips/category/cms-videos/) ## Tags - [MERFi](https://certifiedlanguages.com/cms-test-season-interpreter-tips/tag/merfi-exclude/) - [Spanish Glossary](https://certifiedlanguages.com/cms-test-season-interpreter-tips/tag/spanish-glossary/) - [Video](https://certifiedlanguages.com/cms-test-season-interpreter-tips/tag/video/) - [CMS Help](https://certifiedlanguages.com/cms-test-season-interpreter-tips/tag/cms-help/) - [Presbyterian](https://certifiedlanguages.com/cms-test-season-interpreter-tips/tag/presbyterian/) ## Categories - [Requirements](https://certifiedlanguages.com/support-hub/category/requirements/) - [FAQs](https://certifiedlanguages.com/support-hub/category/faqs/) - [Get More Help](https://certifiedlanguages.com/support-hub/category/get-more-help/) - [Security Info](https://certifiedlanguages.com/support-hub/category/security-info/) - [User Guides](https://certifiedlanguages.com/support-hub/category/user-guide/) ## Tags - [MERFi](https://certifiedlanguages.com/support-hub/tag/merfi-exclude/) ## Categories - [FAQs](https://certifiedlanguages.com/support-hub-for-admins/category/faqs/) - [Documents](https://certifiedlanguages.com/support-hub-for-admins/category/documents/) - [Requirements](https://certifiedlanguages.com/support-hub-for-admins/category/requirements/) - [Security Info](https://certifiedlanguages.com/support-hub-for-admins/category/security-info/) - [Get More Help](https://certifiedlanguages.com/support-hub-for-admins/category/get-more-help/) ## Categories - [Requirements](https://certifiedlanguages.com/support-hub-for-call-centers/category/requirements/) - [Security Info](https://certifiedlanguages.com/support-hub-for-call-centers/category/security-info/) - [FAQs](https://certifiedlanguages.com/support-hub-for-call-centers/category/faqs/) - [User Guide](https://certifiedlanguages.com/support-hub-for-call-centers/category/user-guide/) ## Categories - [Services We Offer](https://certifiedlanguages.com/document-translations-information/category/service-we-offer/) - [Other Common Questions](https://certifiedlanguages.com/document-translations-information/category/common-questions/) - [Questions About Services](https://certifiedlanguages.com/document-translations-information/category/questions-about-services/) - [Questions About Our Process](https://certifiedlanguages.com/document-translations-information/category/questions-about-our-process/) - [Questions About Pricing](https://certifiedlanguages.com/document-translations-information/category/questions-about-pricing/) ## Categories - [FAQs](https://certifiedlanguages.com/support/category/faqs/) - [Invoicing and Reporting](https://certifiedlanguages.com/support/category/invoicing-and-reporting/) - [Training and Resources](https://certifiedlanguages.com/support/category/training-and-resources/) ## Categories - [FAQs](https://certifiedlanguages.com/opi-support/category/faqs/) - [User Guides](https://certifiedlanguages.com/opi-support/category/user-guides/) - [Training and Resources](https://certifiedlanguages.com/opi-support/category/training-and-resources/) ## Optional - [Sitemap index](https://certifiedlanguages.com/sitemap_index.xml)