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Do you need remote interpreting?

Certified languages can have you speaking your customers language today.

Even in crisis, we’re creating new ways to connect.
Call 1.800.362.3241.

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CERTIFIED LANGUAGES CONNECTS YOU

25% of your customers would prefer to speak in their native language.
That’s 1 in 4 of your calls or visits suffering from a communication problem.
CLI provides interpreters over phone, video or three way video. We seamlessly melts into your call center, office visits or sales pipeline to help you connect with clients in a way that will work for you, with unparalleled customer service always available. We know we can help, let us talk you through how we’ll get it done.

Telephone Interpreting

Your words, your tone, your intention, translated over the phone to your customer.

Video Interpreting

A reassuring and trustworthy intermediary in the background of your video calls, making sure the message is delivered.

How Certified Languages Provides Language Services

An interpreter interpreting, a nurse caring for a non-English-speaking patient, and an operator connecting an interpreter to a call

Three Way

CLI launches a timely way to make connecting with clients feel seamless.

Telephone

The tested, most reliable interpreting service in the industry. On-demand interpreting in hundreds of languages, available 24/7/365.

Video

Face-to-face video remote interpreting services, at the touch of a button.

CLI wants to make sure you are doing everything you can to provide meaningful access to your LEP customers, and language access materials are just the beginning. Download CLI’s Language Access Planning Workbook now to develop, enhance, or update your organization’s language access plan.

Writing

Fast and accurate document translation, with industry-specific interpreters in 100+ languages.

Partnering with CLI

CLI is the first choice in language service providers for companies who depend on the highest quality solution available. CLI prides itself on:

  • Exceptional customer satisfaction
  • On-demand services 24/7/365
  • Professional, experienced interpreters with industry-specific expertise
  • Free, customized reporting and detailed call analytics
  • Utmost confidentiality, privacy, and security

Medical & Healthcare

CLI provides HIPAA compliant, professional healthcare interpreting services. We adhere to standards set by national healthcare accreditation organizations, including the Joint Commission and DNV GL Healthcare, to ensure the highest quality language access solution available.

FIND OUT WHY OUR MEDICAL INTERPRETERS ARE TOP OF THE INDUSTRY

Insurance

Home, auto, life, and health insurance companies rely on CLI’s extensive mix of languages to communicate with their diverse customer base. Our interpreters are experienced in fluently handling insurance and customer service discussions, making every interaction effortless.

Financial & Banking

CLI is Privacy Shield certified to ensure the highest security governing international commerce. CLI’s clients can interact with their non-English-speaking customers with the assurance of secure connections and our trusted interpreter services.

Contact Centers

For over 20 years, CLI has been working with call centers to bridge the language gap for our clients across a variety of industries. Our friendly customer service representatives facilitate quick interpreter connections within seconds of answering the phone.