Do you need remote interpreting?
Certified languages can have you speaking your customers language today.
Even in crisis, we’re creating new ways to connect.
CERTIFIED LANGUAGES CONNECTS YOU
25% of your customers would prefer to speak in their native language.
That’s 1 in 4 of your calls or visits suffering from a communication problem.
CLI provides interpreters over phone, video or three way video. We seamlessly melts into your call center, office visits or sales pipeline to help you connect with clients in a way that will work for you, with unparalleled customer service always available. We know we can help, let us talk you through how we’ll get it done.
Your words, your tone, your intention, translated over the phone to your customer.
A reassuring and trustworthy intermediary in the background of your video calls, making sure the message is delivered.
How Certified Languages Provides Language Services
CLI launches a timely way to make connecting with clients feel seamless.
The tested, most reliable interpreting service in the industry. On-demand interpreting in hundreds of languages, available 24/7/365.
Face-to-face video remote interpreting services, at the touch of a button.
Fast and accurate document translation, with industry-specific interpreters in 100+ languages.
Partnering with CLI
CLI is the first choice in language service providers for companies who depend on the highest quality solution available. CLI prides itself on:
- Exceptional customer satisfaction
- On-demand services 24/7/365
- Professional, experienced interpreters with industry-specific expertise
- Free, customized reporting and detailed call analytics
- Utmost confidentiality, privacy, and security
CLI provides HIPAA compliant, professional healthcare interpreting services. We adhere to standards set by national healthcare accreditation organizations, including the Joint Commission and DNV GL Healthcare, to ensure the highest quality language access solution available.
Home, auto, life, and health insurance companies rely on CLI’s extensive mix of languages to communicate with their diverse customer base. Our interpreters are experienced in fluently handling insurance and customer service discussions, making every interaction effortless.
Financial & Banking
CLI is Privacy Shield certified to ensure the highest security governing international commerce. CLI’s clients can interact with their non-English-speaking customers with the assurance of secure connections and our trusted interpreter services.
For over 20 years, CLI has been working with call centers to bridge the language gap for our clients across a variety of industries. Our friendly customer service representatives facilitate quick interpreter connections within seconds of answering the phone.