Can I change my access code?

Account admins can change the access code at any time through the VRI portal.

If your organization doesn’t have an admin account, the primary contact on the account with CLI can contact our support team at clientrelations@certifiedlanguages.com or (800) 362– 3241, ext. 7, and we’d be happy to help.

If you’re unsure who the primary contact is, ask your manager, or get in touch with our support team, and we can let you know who you need to talk to.