What kind of insurance coverage do you carry?

CLI carries comprehensive insurance coverage that includes general liability insurance that extends to all employees and subcontractors, an additional $5 million umbrella policy, auto insurance, workers’ compensation insurance, and errors and omissions insurance. Our professional liability insurance extends to contingent bodily injury and property damage. Additionally, our policy extension includes broad 3rd party privacy protection, […]

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How does CLI protect our organization from exposure to legal risk?

It is critical to ensure that the clients we serve are protected from the types of risks associated with interpretation and translation services. To that end, CLI would be happy to furnish a copy of its comprehensive insurance certificate upon request, which verifies that we offer extended coverage, obviating any potential exposure to your organization […]

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Conversations with our clients/patients are highly confidential. How do we know that this information remains private?

CLI recognizes that privacy is a top priority. We adhere to the Health Insurance Portability and Accountability Act of 1996 (HIPAA), CLI is registered with the U.S. Department of Commerce’s Privacy Shield program, we have a current PCI DSS Certificate of Compliance, and we are fully compliant with standards set by national healthcare accreditation organizations […]

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Where is your company located?

All CLI offices and call centers are located in the United States. CLI’s corporate headquarters and primary call center are located in Portland, Oregon. We also operate a second call center in Phoenix, Arizona. […]

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