The pandemic has tested the resolve of most healthcare workers, medical interpreters included. There are ways to help your staff, though, starting with these tips.
Healthcare
3 Great Sessions from the Many Faces of Community Health Conference
We attended the Many Faces of Community Health, a Minnesota-based conference on improving the care to underserved communities. We were lucky to exhibit as well. Click for our summary!
Community-Oriented Strategies that Can Help Deliver Effective Communication and Language Access [Part 4]
Communication, especially during a pandemic, is more than just language. Language access managers can borrow strategies from community outreach approaches to improve language access.
Accessing Interpreters for Telehealth Made Simple with 3-Way Video Calls
Providing medical interpreters during telehealth calls can be a challenge for many healthcare systems. Three-way video calls from a secure video remote interpreting (VRI) platform is an effective solution.
Know the Laws for Using ASL Interpreters Over Video
If you’re new to using an ASL interpreter over video, it’s a good idea to brush up on the applicable laws to make sure your deaf or hard-of-hearing patients are receiving the best care possible. (You can start here!)
For Interpreting in Healthcare, the Future Is Here: And It’s Insourcing [Part 3]
In-person interpreting is still a critical service during the pandemic, but with in-person care volume down and virtual care volume up, language access managers will need to find a different way to use their skills.
While Telehealth Got a Slow Start, There Is No Stopping It Now
Before the coronavirus pandemic, telehealth adoption was slow. Now, it’s highly unlikely anyone will be able to put that genie back in the bottle.
Interpreters Can Help Patients Access Important Vaccine Education
Medical interpreters can help providers deliver comprehensive education about vaccines, which will be especially helpful once one is developed for the coronavirus.
The Final Rule: What You Need to Know about Language Access and Section 1557
A final rule has been issued regarding Section 1557 of ACA. See how these new changes affect language access.
Coronavirus and Language Access: Preparing for the Journey Ahead [Part 1]
The one thing we can count on: coronavirus isn’t going away anytime soon. So how do we navigate this “new normal” both now and afterward? This is the first post in our series exploring how language access professionals can prepare for the future of coronavirus.