If you’re new to using an ASL interpreter over video, it’s a good idea to brush up on the applicable laws to make sure your deaf or hard-of-hearing patients are receiving the best care possible. (You can start here!)
CLI Blog
The latest in language services
3 Emotional States to Look Out for as an Interpreter
Interpreters are neutral parties, yes, but that doesn’t mean they aren’t affected by what they hear day-to-day. In order to have a long and fruitful career as an interpreter, you’ll need to learn how to spot and manage certain emotional states.
Humans of CLI: Phoenix Helps Us Beat the Heat
While we here in Portland, Oregon, enjoy another luxurious 81-degree day, our coworkers in Phoenix, Arizona, tell us what actual, real heat is like for them.
For Interpreting in Healthcare, the Future Is Here: And It’s Insourcing [Part 3]
In-person interpreting is still a critical service during the pandemic, but with in-person care volume down and virtual care volume up, language access managers will need to find a different way to use their skills.
While Telehealth Got a Slow Start, There Is No Stopping It Now
Before the coronavirus pandemic, telehealth adoption was slow. Now, it’s highly unlikely anyone will be able to put that genie back in the bottle.
Humans of CLI: Corissa Wagner
In our second post featuring CLI employees, meet Corissa. She’s a spunky dog lover who’s been bitten by the travel bug. Sing along to some of her favorite road trip tunes.
Telemedicine Is Here to Stay, and Interpreting Needs to Be Part of the Conversation [Part 2]
It’s likely telemedicine will stick around after the pandemic, which means healthcare organizations will need to involve stakeholders of diverse backgrounds to determine a permanent telemedicine strategy. This needs to include language access professionals.
Interpreters Can Help Patients Access Important Vaccine Education
Medical interpreters can help providers deliver comprehensive education about vaccines, which will be especially helpful once one is developed for the coronavirus.
Humans of CLI: Elizabeth Garvin
Welcome to our new series, Humans of CLI. Each month we’ll interview a different employee. First up: Elizabeth, director of HR. (aka lover of llamas)
The Final Rule: What You Need to Know about Language Access and Section 1557
A final rule has been issued regarding Section 1557 of ACA. See how these new changes affect language access.