If you’re new to using an ASL interpreter over video, it’s a good idea to brush up on the applicable laws to make sure your deaf or hard-of-hearing patients are receiving the best care possible. (You can start here!)
Interpreters are neutral parties, yes, but that doesn’t mean they aren’t affected by what they hear day-to-day. In order to have a long and fruitful career as an interpreter, you’ll need to learn how to spot and manage certain emotional states.
While we here in Portland, Oregon, enjoy another luxurious 81-degree day, our coworkers in Phoenix, Arizona, tell us what actual, real heat is like for them.
In-person interpreting is still a critical service during the pandemic, but with in-person care volume down and virtual care volume up, language access managers will need to find a different way to use their skills.
Before the coronavirus pandemic, telehealth adoption was slow. Now, it’s highly unlikely anyone will be able to put that genie back in the bottle.
In our second post featuring CLI employees, meet Corissa. She’s a spunky dog lover who’s been bitten by the travel bug. Sing along to some of her favorite road trip tunes.
It’s likely telemedicine will stick around after the pandemic, which means healthcare organizations will need to involve stakeholders of diverse backgrounds to determine a permanent telemedicine strategy. This needs to include language access professionals.
Medical interpreters can help providers deliver comprehensive education about vaccines, which will be especially helpful once one is developed for the coronavirus.
Welcome to our new series, Humans of CLI. Each month we’ll interview a different employee. First up: Elizabeth, director of HR. (aka lover of llamas)
A final rule has been issued regarding Section 1557 of ACA. See how these new changes affect language access.