VRI revealed: What you need to know about video interpreting, explained in words everyone can understand.
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CLI Blog
The latest in language services
As Telemedicine Ramps Up, Hospitals Need to Keep Language Access in Mind
With telemedicine on the rise, find out how healthcare providers can stay compliant by including video remote interpreting with their services.
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New Section 1557 Revisions in the Works That Could Affect Language Access
Get a rundown of the proposed changes to Section 1557 of the ACA that may affect the way your organization approaches language access.
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Assisting Limited English Proficient Customers in a Contact Center
Learn how contact center representatives can streamline their interactions with limited English proficient customers for optimal customer satisfaction.
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Choosing a Video Remote Interpreting Solution: 4 Things to Look For
Find out the top considerations regarding quality, compliance, security, and flexibility when integrating a video remote interpreting solution.
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We The People – Van’s Story
Every immigration story is different. Read about the real-life story of one of CLI’s own Vietnamese interpreters and her experience immigrating to the U.S. […]
How Experienced Interpreters Prep for CMS Test Calls
CMS test call season keeps interpreters on their toes. Find out how the experts stay calm, cool, and collected during this busy time for call centers.
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These 3 Organizations Are Dedicated to Language Preservation
Language has everything to do with the way we experience and interact with the world. These language activists are helping to preserve language and culture.
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Rare Languages: A Deeper Dive into CLI’s Recent Additions
Languages such as Juda Arabic, Zapotec, and Kissi are common enough to be included in CLI’s language list. Learn more about these less common dialects.
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3 CMS Call Center Monitoring Resources You Need To Know
Get the breakdown on what CMS call center monitoring is all about, and what you need to know to be prepared for test calls.
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